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Nick van Kimmenade

Provide a method to compare users with RDM licenses to those with Gateway licenses

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Hello,

Unfortunately, we have not worked on that, and no progress has been made. But if I understand correctly, you would like to have a report listing all users with licenses assigned to them? A report similar to that would work?

User 1 | License 1

User 2 | License 1 + License 2

User 3 | License 1

User 4 | License 2 + License 3

Am I right?

Best regards,

Hi @François Dubois,

No problem at all that it hasn’t been looked into further.

I was just curious if it happened to be available in some way.

The example you mentioned is indeed what I’m looking for. And if it can be generated as a report, we could schedule it.

But if that’s not possible, I completely understand and we’ll just continue doing it manually.

Best Regards,

Nick van Kimmenade

Provide a method to compare users with RDM licenses to those with Gateway licenses

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Hi @François Dubois ,

I was wondering if there’s any update regarding this feature request.

We also need to provide monthly reports on DVLS usage, including the additional license package for "Remote Desktop Manager (Single User)". Currently, we have to create these reports manually. Or will the additional license for Remote Desktop Manager also be discontinued (and migrated to Remote connection management)?

Thanks in advance!

Best Regards,

Nick van Kimmenade

RDM - Select Credential from User Vault not working anymore while opening session

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Hello,

Thank you for your follow-up.

Apologies for the confusion, this was my mistake. We recently resolved a very similar issue, which led me to believe it was the same case. However, after further investigation, I was able to reproduce the issue you’re experiencing.

I’ve reported this bug to our development team, and they will begin working on a fix. I’ll keep you updated and follow up with you as soon as the fix is included in a future update.

Best regards,

@Jacob Lafrenière

Hi Jacob,

We installed the new version (2025.2.16.0) and this issue is now fixed for us.

Thanks for the quick fix!

Best regards,

Nick

RDM - Select Credential from User Vault not working anymore while opening session

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Hello,

Thank you for reaching out regarding this matter.

We released a new version this morning (2025.2.14.0) that specifically addresses this issue. I recommend updating RDM to the latest version and testing it to see if the problem is resolved.

Please let me know if the issue persists.

Best regards,

@Jacob Lafrenière

Hi Jacob,

Thanks for your response!

We tested the functionality after the update to version 2025.2.14.0, but unfortunately the problem is still there.

RDM - Select Credential from User Vault not working anymore while opening session

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Hi,

We’re experiencing an issue after the latest updates of RDM and DVLS.

When opening a connection and selecting "Open with parameters > Open (select credentials)", and then choosing credentials from the User Vault, the connection fails.

A credential prompt appears, but it requests the password for a different user account than the one selected from the User Vault.

RDM Version: 2025.2.13.1

DVLS Version: 2025.2.2.0

RDM: Favorite Vault change

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Hi Stéfane / Andreas,

The latest release of RDM 2025.1.30.0 fixed our issue with double clicking the entries in the favorite section that are in other vaults.

Thanks!

Best regards,

Nick van Kimmenade

RDM: Favorite Vault change

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Hi Stéfane,

For our situation this looks good.

Only double clicking doesn't work for us at this moment, the other options you showed in the example work fine!

Best regards,

Nick van Kimmenade

RDM: Favorite Vault change

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Hi Stefane / Andreas,

We have the exact same issue and was following this thread all the time.

We also updated to the latest release and still the same error message.

RDM Version: 2025.1.29.0

DPS Version: 2025.1.5

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