alevy

Thanks!

Yes, I have a slow connection, and it actually worked :)

The otherone - my bad - I was not connected to VPN.

So, I don't know what happened, but now I'm unable to connect again - logs on/off.

See attatched logs, and a screen recording

Well,

It's Suddenly started working!

Hi There,

I recently got a mac with apple silicone.

I imported all connections from my old mac (This is a great feature which saved me a lot of time and effort! so thank you <3)

While trying to connect, I get unknown error... while from Microsoft RDP I'm able to connect to server (So networking is not an issue. My guess is that it's a permissions issue, but I don't know how to fix. )

P.S. - I have discovered the Rosetta emulator, so tried also RDM to run in Rosetta.

Attached is the log file for this latest session.

Thanks!

Sure!

So, once I excluded the Remote Desktop Manager app from the Defender, everything began working smoothly.

I guess that was the issue.

However - I use many apps that are not excluded, and yet there is no issue.

Hey there,

Sometimes it's better but usually it takes that long.

I'll try to access a M1 mac. mine is an intel mac.

We have a Microsoft Defender installed as part of organization policy.

I have just excluded the manager from Defender - looks better. but I'll let you know on the long run.

See my about window:

Ok, Finally got the video of the slow startup.

See attached.

I have Microsoft Remote Desktop application along side with Connection Manager.

The Microsoft RDP had a dead connection (Server restarted, and disconnected RDP - yields a black screen with error message)

The same server is listed in manager.

I had to free the Microsoft RDP and close it, before the Manager was willing to start.

I'll post a screen recording as soon as it happens to me again.

Ok, so if Microsoft Remote Desktop is stuck on a dead connection then Manager will not load.

I think that I navigated to extension manager.

I'll try to reproduce the issue and share it with a screen recording.

Loading the application takes ages.

and I have just encountered this error:

[11/15/2022 12:19:57 PM]ERROR SILENT System.Net.WebException: The remote server returned an error: (404) Not Found.

at System.Net.HttpWebRequest.GetResponseFromData (System.Net.WebResponseStream stream, System.Threading.CancellationToken cancellationToken) [0x00146] in <58e88939c75d416cab24e33b5bbb4b46>:0

at System.Net.HttpWebRequest.RunWithTimeoutWorker[T] (System.Threading.Tasks.Task`1[TResult] workerTask, System.Int32 timeout, System.Action abort, System.Func`1[TResult] aborted, System.Threading.CancellationTokenSource cts) [0x000f8] in <58e88939c75d416cab24e33b5bbb4b46>:0

at System.Net.HttpWebRequest.GetResponse () [0x00016] in <58e88939c75d416cab24e33b5bbb4b46>:0

at Devolutions.Utils.StreamUtils.ReadFileContentFromWeb (System.String filenameUrl, System.Boolean useDefaultCredentials) [0x00028] in <83c3511df280460a9938a8528bb30441>:0

at Devolutions.Utils.StreamUtils.ReadFileContentFromWeb (System.String filenameUrl) [0x00000] in <83c3511df280460a9938a8528bb30441>:0

at Devolutions.RemoteDesktopManager.Managers.BrowserExtensionManager.GetExternalAddOnLines () [0x00000] in <cb0fb2cfa20448928afe2a23643abd8b>:0