(user deleted)

Thank you for your reply.

Problem is that we changed to Office 365 login and that doesn't work anymore. So when I try to access the web interface, I can't access it.

Can we change those settings also through another method? Local config files or something?

Hello,

You will need to go in the web interface of your Devolutions Server, go to Administration > System Settings - Version Management and change the values to 2022.1.0.0 / 2022.1.99.0 for the min/max (or other values).

KB: https://helpserver.devolutions.net/dss_versionmanagement.html

Best regards,

Thanks!

Problem is however that I can't access the System settings because the option is greyed out. Probably because it is not connected, but I can't connect :-(

Hello,

please have a look at this and this thread

Regards,

Min

Our Remote Desktop Manager tool recieved an update overnight and since this update, we can't use the tool anymore.

As soon as we open the tool we get an error that we need a version of 2021.2.28.0 or lower.

We don't want to downgrade, so we updated the Devolutions Server and the Server Instance to the latest version as well, but that didn't help.

What can we do about it?