jack05

Issue resolved, not related to RDM. Sorry for wasting your time.

Hi David

Sorry for the delay in response.

RDM Version - 2020.1.20.0

It happens randomly across different RDP sessions when changing between them - not necessarily one particular RDP session that is causing it it would seem.

Hi Support

I have noticed an issue recently where when changing between tabs on RDM seems to be causing draw issues - for example if I have a tab open then switch to another tab, part of the first tab appears to draw itself onto the second one partially blocking the remote session screen. The way to usually resolve is to close the session and reopen and all appears normal. Is there any settings that can be changed to handle drawing between tabs better? We would normally have several users with the same tab open simultaneously on different machines, could this also be affecting RDM?

Hi David

Do you have a rough ETA on this fix? I have several users complaining about this problem, resetting layout is not an option as the red crosses cover where the button would normally be. The other alternatives here also do not seem to fix the problem, unless the client requires a reboot after these changes have been made in which case it does work. Although it isn't really viable to constantly have to close and reopen RDM to get it to work properly. Any guidance appreciated!