Screen duplication within tab
Hi Support
I have noticed an issue recently where when changing between tabs on RDM seems to be causing draw issues - for example if I have a tab open then switch to another tab, part of the first tab appears to draw itself onto the second one partially blocking the remote session screen. The way to usually resolve is to close the session and reopen and all appears normal. Is there any settings that can be changed to handle drawing between tabs better? We would normally have several users with the same tab open simultaneously on different machines, could this also be affecting RDM?
All Comments (5)
Hi Jack,
We are sorry for this issue, could you give us the version of RDM that you are using?
And what kind of session cause this issue? Is it only RDP session or a mix of them?
Regards,
David Grandolfo
Hi David
Sorry for the delay in response.
RDM Version - 2020.1.20.0
It happens randomly across different RDP sessions when changing between them - not necessarily one particular RDP session that is causing it it would seem.
Issue resolved, not related to RDM. Sorry for wasting your time.
No problem thanks for the update.
David Grandolfo
Hello,
I'm curious to know what was the problem and how you resolved it? It could help someone else eventually?
Regards
David Hervieux