gonzalo01

I did open a ticket, here are some screenshots that may help. Thank you.

Hello gonzalo01,

This issue should no longer occur on the latest version of RDM. Since the issue persists for you on the latest version, would it be possible for you to open a support ticket as well by going under Help -> Submit a support ticket? We will see what can be done and post the solution here once it is found.

Just make sure to mention this forum thread in the description of your support ticket.

Best regards,

Dear support team, was this issue fixed? or i should ask, do we have a fix for this issue? I have been dealing with for a while. Not able to connect via client (using the lates version). Thank you in advance.

Hi Mark, I tried your suggestion and issue remains, is there any other fix for this? Thank you.