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creotomsk

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Documents update and Usage Logs

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creotomsk
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Hello,

I could reproduce your issue and was wondering if you where editing your Excel file directly in RDM or if you where using the Update document button ?

Best regards,

I'm using the Update document button.

Documents update and Usage Logs

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creotomsk
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I have an additional question, are the documents standalone entries, or are they attachments to an already existing entry?

Regards,

The documents are standalone entries. I tried to make attachments to an already existing entry but the journal is also empty.

Can I somehow more help in solving the problem? Maybe you need some more logs? Where can I find them?

Documents update and Usage Logs

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creotomsk
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And can you confirm that in the logs you see "entry edited" or do you not see that when you update the document?

Since the log itself isn't too clear, we'll change it to something like "Entry document updated".

Regards,

When I create a document, a record is added to the log.

When I open the document, an entry about the opening is added to the log.

When I update the document, nothing is added to the log.

Documents update and Usage Logs

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creotomsk
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Hello,

Just to confirm with you, can you give me a few informations:

1. The datasource type you're using

2. The document entry type has the issue

3. Your version of RDM

Regards,

1. MS SQL Server

2. MS Excel or MS Visio.

3. Version 13.0.6.0 64-bit. OS Windows 8.1 64-bit.

Documents update and Usage Logs

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creotomsk
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Thanks for your reply. I'll wait for the solution of the problem in the next version.

Documents update and Usage Logs

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creotomsk
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Hello!

When I update a document stored in a database, no information about it is logged in Usage Logs. Why?

Is it a bug?

This is a very necessary function.

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