gabriel

Hello,

It seems to be working with this checkbox in the agent. Thanks

Is there a way to ckeck this option by default for all of our users ?

Best regards

Gabriel

Hello,

As you can see on the video, if I go to the properties of EXCH02 it shows the properties of EXCH01 because it's the one highlighted in the search Windows. Hope this can help better :)

Best regards

Hello,

We are using RDM 13.0.6.0 and I have an issue with the Quick search bar at the bottom left.

In exemple the Navigation bar is opened and I use the quick search to filter the results (on the screen attached). In this case if I right clic on IXIONEXCH01 in the Navigation bar, I will get the options for IXIONEXCH02 because it's the server with the focus in the search Window (Properties will give me the properties of IXIONEXCH02 and delete will delete IXIONEXCH02).

It's a little bit confused when I would like to delete a server based on searches or copy a password. The server I right clic on in the navigation bar is not always the same as the one selected in the search Window.

Best regards

Gabriel Maret

Hello,

Just for Information, on a Remote Desktop Jump host it work fine with last stable version (13.0.6.0), but with the last beta (13.0.17.0) the same issue occurs again (Windows installer start for each user before the Remote Desktop Manager Windows with "please wait while windows configure Remote Desktop Manager).

Best regards

Gabriel Maret

Hi Stefane,

Cool, good news :-)

I will wait for the next release and connect to my SQL instances :)

Best regards

Hi Stefane,

I exported my ssms session and tried to start it from the jump, it's not working.

I updated my ssms session to include the username (not using a credential repository) and it's working.

The problem seems to be related to the use of credential repository, if I check "use custom credentials" and enter my credentials it's ok.

Any way to fix it ?

Thanks for the support :)

Best regards

Stefane,

I have only one instance of Remote Desktop Manager.

I tried with your ssms.rdmj file (started from commandline) and it works, the SQL Management Studio is started and the rdmj file removed.

I removed the SQLServerAddon.dll from the "AppData\Roaming\Devolutions\RemoteDesktopManager" folder, and downloaded it in the "C:\Program Files (x86)\Devolutions\Remote Desktop Manager" folder. Still no luck.

Could it be related to permissions or anything ? (the UAC is disabled). The jump host is a Windows 2016 server and I log on with a local admin account.

Best regards

I tried with your Notepad file.

With both .rdm and .rdmj extensions Remote Desktop Manager is started and open a "notepad.exe" embedded Windows.

There is nothing in the Windows & RDM logs.

The problem is only with Sql Management Studio (as I know), with a RDP session it work fine.

Best regards

Thanks for the fast answer.

I tried again with the new agent and still no luck.

[2/21/2018 5:26:50 ] RDMJump: Received Session [22adeaba-bbad-444b-8b58-5cc90d89e4b9]

[2/21/2018 5:26:50 ] RDMJump: Filename : C:\Users\adm_gma\AppData\Local\Temp\5\ff4b94d5-176f-4c06-ad2e-baf071fb46b3.rdmj

[2/21/2018 5:26:50 ] BeginRead(1600)

[2/21/2018 5:26:50 ] RDMJump: RDM Path : C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe

[2/21/2018 5:26:50 ] RDMJump: .rdmj registered

[2/21/2018 5:26:50 ] RDMJump: .rdmj disabled in RDMAgent settings

[2/21/2018 5:26:50 ] RDMJump: Process.Start("C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe", ""C:\Users\adm_gma\AppData\Local\Temp\5\ff4b94d5-176f-4c06-ad2e-baf071fb46b3.rdmj"")

[2/21/2018 5:26:50 ] RDMJump: Process started ID: 9744

If i check the temp folder I could see for 1 second the ff4b94d5-176f-4c06-ad2e-baf071fb46b3.rdmj and it disapear.

Best regards

Hi Stefane,

I installed the new version of the agent. This is the last lines of the log :

[2/21/2018 4:10:33 ] RDMJump: Received Session [b7ac5383-d084-40f4-86a1-ca42d1ca7d64]

[2/21/2018 4:10:33 ] RDMJump: Filename : C:\Users\adm_gma\AppData\Local\Temp\5\f58574c7-d8d3-4853-a552-f05ff384fabe.rdmj

[2/21/2018 4:10:33 ] BeginRead(1600)

[2/21/2018 4:10:33 ] RDMJump: .rdmj registered

[2/21/2018 4:10:33 ] RDMJump: RDM Path : C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe

[2/21/2018 4:10:33 ] RDMJump: Process.Start(C:\Users\adm_gma\AppData\Local\Temp\5\f58574c7-d8d3-4853-a552-f05ff384fabe.rdmj)

[2/21/2018 4:10:33 ] RDMJump: Process started ID: 7968

But nothing is started on the jump host.

Best regards

Hello,

I installed RDM Agent with the exe and msi (downloaded both and started installer from the exe).

Attached the "about" print screen, everything seems to be fine with the agent.

The RDM was installed from the MSI if I remember correctly.

Best regards

Hi Jeff,

I did some testing.

When the RDM application is opened on the jump host it works. If the RDM application is closed on the jump host management Studio does not start.

**************

Scenario 1 = OK

-----

Jump host : RDM Opened, RDM Agent started

RDM host : RDM Opened

- I open my SQL Management Studio session from the RDM host

- Management Studio open on the Jump host

Scenario 2 = KO

-----

Jump host : RDM Agent started

RDM host : RDM Opened

- I open my SQL Management Studio session from the RDM host

- Nothing append on the Jump host

**************

Attached a video.

Best regards

Yes, The connection work fine without jump from the RDM server or the Jump server. The same Management Studio is installed on both of the servers.

Best regards

Hello,

Yes, I reinstalled the add-on on both the jump and the RDM servers.

Best regards

Hello,

We are using the Management Studio Add-On to connect directly to SQL databases.

Without jump (direct) it work fine (RDM 13.0.6.0 / Management studio 17.4), but with Jump the Management studio doesn't start on the Jump host. I connect on the jump host with local admin (last agent 1.3.0.0)

Is there anything I can try to make it working ?

Thanks in advance

Best regards

Gabriel Maret

Perfect, many thanks !

Best regards

Hi Stefane,

I installed the beta to test the Jump Host Override feature and it's working fine, many thanks.

But is it possible for you to implement it at the folder level ?

I can override the jump host on a RDP connection but it could be easier for us to override it on the parent folder (all our RDP have the jump host "inherited"). In the Folder "override settings" I can only override the password.

Thanks again and best regards :)

Gabriel

Hi Michaël,

Many thanks for that

Best regards

Gabriel

Hello,

We are using Jump Hosts and "before connect" - "before disconnect" scripts.

When I connect from the Remote Desktop Manager the script is started on the local host and the jump host. Is there any way to run it only on the jump host ?

Thanks in advance

Best regards

Gabriel Maret

Hello,

I had exactly the same problem.

The users points on the file C:\Users[b]AdminUsername[/b]\AppData\Local\Devolutions\Install\RDMInstall.xml

I copied it to another "public" location on the server and searched all occurences of this path in the registry in order to update it.

In Exemple :

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B32D57D57B5297488EAD9B0F04F0493]

"37A15607434EFD148837A7AF1349D541"="C:\Users\AdminUsername\AppData\Local\Devolutions\Install\"

The problem occur again at each update

Regarding the licence key I exported the configuration of a licenced RDM to a default.cfg file in c:\Program Files (x86)\Devolutions\Remote Desktop Manager

Hope it can help

Best regards

Thanks David :)

We use the "Jump Host" fonctionnality.

Based on the connection used, some users need to connect directly on the servers. There is an option with the right click to connect directly but it could be easier to Override the jump host with User or Local Specific Settings.

I hope this settings will be implemented soon :)

Best regards

Gabriel