SQL Management Studio with Jump not working

Disabled

Published 9 years ago

Hello,

We are using the Management Studio Add-On to connect directly to SQL databases.

Without jump (direct) it work fine (RDM 13.0.6.0 / Management studio 17.4), but with Jump the Management studio doesn't start on the Jump host. I connect on the jump host with local admin (last agent 1.3.0.0)

Is there anything I can try to make it working ?

Thanks in advance

Best regards

Gabriel Maret

All Comments (25)

Jeff Dagenais

Published 9 years ago

Hello,

Is SQL Management Studio add-on installed in the jump host as well as RDM?

Best regards,

Jeff Dagenais

gabriel

Disabled

Published 9 years ago

Hello,

Yes, I reinstalled the add-on on both the jump and the RDM servers.

Best regards

Jeff Dagenais

Published 9 years ago

Hello,

Is SQL Management Studio installed on the jump host?

Best regards,

Jeff Dagenais

gabriel

Disabled

Published 9 years ago

Yes, The connection work fine without jump from the RDM server or the Jump server. The same Management Studio is installed on both of the servers.

Best regards

Jeff Dagenais

Published 9 years ago

Hello,

Thank you for all the information's.

Let us investigate this issue and get back to you.

Best regards,

Jeff Dagenais

Jeff Dagenais

Published 9 years ago

Hello,

As per the video in attachment, we have not been able to reproduce your issue.

Could you post a small video of your scenario and/or attach your 2 sessions (without the credentials) so that we can analyze them.

Best regards,

Jeff Dagenais