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After creating a specific folder with a credential entry, RDM crashes every time that folder is accessed.

Any subsequent entries that references this specific credential entry will also cause RDM to crash.

I’m unable to delete the credential entry or folder, as RDM crashes before I can delete it.

RDM version 2022.2.23.0 64bit

Faulting application name: RemoteDesktopManager64.exe, version: 2022.2.23.0, time stamp: 0xe6e7e16a

Faulting module name: ntdll.dll, version: 10.0.22000.918, time stamp: 0x57b668f2

Exception code: 0xc00000fd

Fault offset: 0x00000000000a4584

Faulting process id: 0xa88

Faulting application start time: 0x01d8ccd36b5303f3

Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 2bcd1fea-8acb-4a78-a51e-8198e4c7d44c

Faulting package full name:

Faulting package-relative application ID:

Hi David,

Thanks alot, im assuming that RDMW-4084 will be fixed in a later release?

Hi,

Version 2019.2.19.0

MS SQL datasource.

After updating RDM we have recently lost the ability to click on "edit user specific settings" for multiple entries.

Works fine with just selecting one entry.

Also we used to be able to select "copy username and password" to clipboard, but this no longer works aswell.

"Copy username" and "copy password" works fine individually, but not together.

Hi Jean-Francois,

No this is not what im looking for.

With PVM and RDM we had credentials and hosts seperated and were quite happy with it.

But since PVM is EOL we had to move credentials to RDM and were hoping we could have two seperate treeviews for credentials and hosts.

Just like you have Vault, private vault, favorites etc on "tabs/icons" in the bottom.

Using MS SQL.

My suggestion is just that you would have seperate treeviews for credentials and for hosts.

Makes it alot easier to find a specific host/credential and also when searching you would only search in one given type at the time.

We actually tried this earlier rolflobker, but it only seems to move the credentials list up to the root of the treeview?

Would like to have them more seperated.

Long time users of both Password Vault manager and Remote Desktop manager.

However since Password Vault has been retired we have moved all our credentials into RDM.

Is there any way to logically separate credentials from actual host entries, instead of having them in the same treeview?

A simple way would be to have another "tab" in the bottom with credentials, just like the "private vault" tab.

Is there any way to do this in RDM or similar settings to mimic this behaviour?

Hi,

RDM 12.0.8.0

Data source MS SQL - integrated security.

PVM 8.1.0.0

Data source MS SQL - integrated security.

Hi Maurice,

Yes, the user launches RDM - which prompts RDM to open PVM.

PVM is running when the user experiences the issue, and works without issues, the user is able to access credentials etc.

RDM however, is stuck trying to load the credentials from PVM and fails after a few minutes.

Hi,

One of our users is periodically getting "timeouts" when he launches RDM - it seems to have issues loading the password database from PVM and then times out.

This only happens periodically, but when it happens RDM will "stall/hang" for 3-4 minutes, before the connection to PVM times out.

Afterwards RDM works, but will prompt for manual credentials for all connections as it is unable to connect to the PVM.

Technical details:

Password Vault Manager Enterprise Edition 8.1.0.0

Remote Desktop Manager Enterprise Edition 12.0.8.0

Windows 10 x64 bit - 1607

MS SQL Datasources

Attached screenshot shows the RDM dialog trying to open PVM but stalls - "not responding".