RDM crashes constantly due to specific entry

RDM crashes constantly due to specific entry

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After creating a specific folder with a credential entry, RDM crashes every time that folder is accessed.

Any subsequent entries that references this specific credential entry will also cause RDM to crash.

I’m unable to delete the credential entry or folder, as RDM crashes before I can delete it.

RDM version 2022.2.23.0 64bit

Faulting application name: RemoteDesktopManager64.exe, version: 2022.2.23.0, time stamp: 0xe6e7e16a

Faulting module name: ntdll.dll, version: 10.0.22000.918, time stamp: 0x57b668f2

Exception code: 0xc00000fd

Fault offset: 0x00000000000a4584

Faulting process id: 0xa88

Faulting application start time: 0x01d8ccd36b5303f3

Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report Id: 2bcd1fea-8acb-4a78-a51e-8198e4c7d44c

Faulting package full name:

Faulting package-relative application ID:

All Comments (1)

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Erica Poirier

Hello,

What data source type are you connected to?

If it's a SQL database, it could be possible to delete the credential entry in the database.

If you need assistance for this operation, please send an email to service@devolutions.net with a reference to this thread in your message.

Best regards,

Érica Poirier