eric01

I would like to second the addition of the SimpleHelp add-on. I'd like access to the technician console (each and every remote access machine, and control of their credentials --> PVM). In other words, a quick connection feature for any remote access servers/workstations that are part of my support folio. Believe it or not, the fate of my decision between purchasing ScreenConnect (which you already support) and SimpleHelp rests on the ability to centralize access via the incredible RDM platform. Some might say that is foolish....**shrug**.... The interface of SH is substantially better than SC, and the cost is much better for SH as well. If I can get it into RDM, it is a done deal.

First off, thank you for the update on the release. The reason this is important to me is because I set the mobile app aside and have not been paying attention to the updates it has received automatically from Google Play. I opened the app yesterday, added a SQL data source, configured the server and database, and low and behold, there was an option for 2 factor google auth. As you advised, I downloaded the Yubico Authenticator App from Google Play, copied the secret key from the PVM app into the Yubico Auth app, added the credential via NFC to my YubiKey, and I now have TOTP from my Yubikey at anytime. Back in the PVM app, I verified the TOTP code provided by the Yubico Auth app, and away I went. One thing I did notice, the app required a complete restart before it would see my entries under the new remote data source. One other feature I'd like to see added to the app is the ability to "read/write" in offline mode, just as in the PC application, instead of the "read only" mode that is currently the only other option.

Thank you to the development team for putting this all together and being so responsive to your customers (me). I look forward to many more years of your products, and I believe I'll get the ok to purchase an enterprise license for PVM to perfectly complement our current enterprise license of RDM. Merry Christmas!

Benoit, I'm hoping that my original request which started this thread is still under consideration and development? Any word on when this functionality will be made available to the mobile market?

Benoit,

Thank you for the quick reply. As you described, that is exactly what I'm looking for. I currently use Keepass, and will not be able to move forward on my enterprise license of Password Vault until I can get mobile 2-factor under wraps. Keepass is able to use 2-factor, including yubikey, on desktop and mobile applications. To further understand how Yubikey is used in PVM and RDM, can you elaborate on what information is pulled from the slot? I'm assuming you are pulling the cert off of the first slot. That is a query on the keypress, and should be easy enough to implement on a mobile version as NFC should be able to parse and query the same info, regardless of which slot is configured for NFC through the yubikey personalization tool. Of course, these are merely assumptions. Fact of the matter is, I'm responsible for roll-out of a new Remote Desktop Management solution for a fortune 500 company (Siemens Industry), and I would like to be able to complete this portion of the task with Devolution software. I am also responsible for the roll-out of a password management solution as well, and PVM is a contender at this time.

I'm using rdm enterprise with a sql db server. Absolutely love the granularity and control. I have chosen yubikey neo as our 2 factor of choice. It has been made mandatory for connections to the database, along with access to the pc applications. I'd like to know when it will be added to the Android platform, as the neo is capable of nfc and it works wonderfully. Fwiw, the application can query the key for the content in the first slot, not locked into only the second slot config.

Currently, database is able to be attached, but can't load due to the 2 factor mandate.