We do not offer automatic renewal as a matter of regulation. We can't keep credit card in our files and that is why we do not offer automatic renewal.

If ever you want, we offer 3 year subscription which would make you only renew once every 3 years and you would save 20%:)

Please contact us at sales@devolutions.net and we can help you upgrade to a 3 year license if ever you feel it would be good for you.

Best regards,

Gab

Support

License only limited to 50 users? Can someone check it?

Gabriel Caron Landry

Published 5 years ago

Thanks for contacting us.

Could you please send us your license key to sales@devolutions.net

We will check the problem for you and answer you in a timely matter.

Best regards,

Gab

Support

After License expiration RDM not usable anymore

Gabriel Caron Landry

Published 6 years ago

Hi Pascal,

I confirm we now mainly sell RDM in subscription on our online store (like Office 365) as we now consider our solution should always be up-to-date for security reason. We release security updates on a regular basis for both RDM and our third party integration. You can still buy perpetual license like you did in the past, but like our website mention, you need to contact us.

We do not recommend the perpetual model without maintenance anymore, but if it's what you're comfortable with, we still have this option.

We contacted you by email to fix this situation.

Best regards,

Gab

Support

trying to upgrade some RDM enterprise licenses to the newest version and...

Gabriel Caron Landry

Published 10 years ago

Hi Tia,

Thanks again for being loyal and sorry for that situation.

My name is Gabriel And it will be my pleasure to help you for that renewal.

You simply have to send me an email to gcaronlandry@devolutions.net

Please include your company info and how many user you need and I will do your renewal right away.

Best regards

Gab

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