trying to upgrade some RDM enterprise licenses to the newest version and...

Disabled

Published 9 years ago

trying to upgrade some RDM enterprise licenses to the newest version and i click on existing customer and then put in one of the current license numbers and get Period to Renew License Expired!

hey i am not trying to renew, i am trying to pay for the new version. I believe i should be able to get a price break as an existing customer instead of paying the newbie price. Customer loyalty and all that;)

Maybe I am doing something wrong? Or is there an easier way.

Maybe a sales person should contact me?

TIA

All Comments (2)

Gabriel Caron Landry

Published 9 years ago

Hi Tia,

Thanks again for being loyal and sorry for that situation.

My name is Gabriel And it will be my pleasure to help you for that renewal.

You simply have to send me an email to gcaronlandry@devolutions.net

Please include your company info and how many user you need and I will do your renewal right away.

Best regards

Gab

Gabriel Caron Landry

kernelsandors

Published 9 years ago

Hi Gab, Thank you for the quick reply. Email sent.