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jesse.mortimore

Session disconnects and only sometimes comes back

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I guess that would be helpful wouldnt it. The version we are on is 11.7.6.0. Also, in the past we used our own internal SQL database for all of our servers, we have recently moved to a RDM server deployment. We saw these issues with both setups. I also just sent in a system diagnostics through the help tools if that helps any.

Session disconnects and only sometimes comes back

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We have been having many issues where the session quickly reconnects showing a messaging stating that it is reconnecting. When it does this the display locks up in a way that when we click on something it displays nothing on our screen. If we right click on the session in along the top and click reconnect the session comes back and whatever we tried to click on is already open. It looks like the mouse clicks are being passed through the session but not displaying in the session window.

there have also been times where it will never come back to us and it gives us a black screen. When this happens the only way to get back into the machine is to reboot it completely. When we get the black screen issue we are unable to log into the machine with native remote desktop and the only way to get in is via the hypervisor console window. We see in the event viewer the following error:

Log Name: Application

Source: Microsoft-Windows-Winlogon

Date: 11/7/2016 9:55:43 AM

Event ID: 4005

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: ServerName.DomainName

Description:

The Windows logon process has unexpectedly terminated.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" EventSourceName="Winlogon" />

<EventID Qualifiers="49152">4005</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2016-11-07T14:55:43.000000000Z" />

<EventRecordID>13914</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>ServerName.DomainName</Computer>

<Security />

</System>

<EventData>

<Binary>05400080</Binary>

</EventData>

</Event>

I have done some research and found that this could be due to bitmap caching so I have disabled that for all of our sessions. I was hoping that would resolve the reconnect issue but since making that change I have already seen the display issue crop up again. I have not seen the complete lock up as of yet but I just made he bitmap cache change an hour or so ago.

Any thoughts and assistance would be greatly appreciated.

RDP connections showing black boxes within RDM

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We have several hundred entries in our RDM deployment. We need to make this change on all of the entries I am not able to see the ability to change the experience tab. Can someone assist with this batch change function?

Windows Remote Assistance

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When launching an application from the command line using run as. Is it somehow running the application FROM that server selected or is it running locally?

Windows Remote Assistance

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I was only able to find a link talking about how to do a runas

Runas.exe /user:domain\user “%windir%\system32\msra.exe”

http://blogs.interfacett.com/using-runas-to-customize-shortcuts-in-windows-7

What about creating it as a sub-connection and having it inherit the credentials that are stored on the parent?

Windows Remote Assistance

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I know that this post is a little older but I wanted to see if I could get some assistance. We would love to use Windows Remote Assistance. Here is our scnerio.

1. All of our systems are in a datacenter.

2. We run Citrix XenApp And XenDestkop

3. We have been able to get Windows Remote Assistance working from the domain controller over to the Citrix server/desktops with no issues

4. We have a VPN connection between our office and our datacenter.

5. The port 3389 is open as we are able to RDP into any and all of our servers/desktops using RDM.

6. We need to be able to pass credentials through RDM into the Windows Remote assistance entry

Is this at all possible for us to be able to use the Windows Remote Assistance in our office to connect to servers/desktop in the datacenter and input our credentials or at least inherit the credentials of a server?

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