Robsmi1056

Hey Stefane,

Changing the owner to SA solved the problem for us. We are all set,

Thank you,

Rob

When any members on my team try to update their credentials for any of our networks through user specific settings, we receive the following error:

Unable to save connection overrides!

Could not obtain information about Windows NT group/user 'domain\Username', error code 0x5

The domain/username is my own credentials in all cases. If another teammate gets the error, it's still my own personal credentials. I have checked all of our base settings in RDM and each credential is blank as it should be, so I haven't saved them anywhere that I can see. Any advice on how to fix this? It's new as of this week that I'm aware of. We're currently on version 10.6.7.0.

58Sniper, did you get this working? I am experiencing this same issue if I read you correctly. I have the webserver inheriting the webserver credentials from the network folder above it. I have the RD Gateway listed in the connection tab and I have the RD Gateway credentials listed in the credentials button on the connection tab. I get prompted for RD Gateway credentials everytime. The only thing that seems to work for me is creating credentials in the private vault for both, then highlighting EVERY RDP session individually (or hold CTRL and click them) and editing the "User specific settings" and overriding the RD Gateway settings on the "Settings" tab there. This is not a viable solution for our team as we have several connections (Over 100) we'll be setting up, with many more to come in the future.

I think I see what you're saying. So at the root I would "right click > Add > Add credential entry" and enter my "gateway credentials." Then I would do the same at the Datacenter 1 and 2 folders. I was under the impression that these credentials would be global, so if 2 users logged in both could see the username/passwords? Is that incorrect? Ultimately everyone of us has separate credentials for everything, no credentials are shared.

Hello Maurice,

I think you have the idea. I was hoping to be able to set everything up and then tell my team to connect to my DB, create their own credentials in their private vaults, then set Network 1 creds on the Network 1 top folder and a separate RDP Gateway credential (specific to user) on the gateway for all connections. Where the network credential would change, the gateway would not.

If that can't be done in bulk, is there a method to setup a template and assign a default gateway credential from a users private vault? My thoughts are this. I currently have a template setup for MS RDP Sessions with the following:

Credentials (Inherited from top level folder)

Connection - RDP Gateway URL

Can I also setup the template to use gateway credentials? If I had all users create a set of creds and name them "Gateway creds" for example, could I then tell the template to utilize the credential vaults "Gateway creds" credentials? At the very least is it possible to set gateway credentials at the folder level so everything below that can be set to inherited? Thank you again!

Hey there,

New to this product and forums. We're a small team 10-12 (but may deploy to over 40) who utilize a shared SQL DB for RDM. We each use a private vault for personal credentials. Currently I'm transferring all sessions over from a different app and setting each individual RDP up with my user specific settings. Once I complete my work, I'll be going to each team member and getting them connected to my DB. When they connect, they need to be able to globally set creds roughly as follows.

Datacenter 1 (Cred 1)

> Rig 1 (Inherited)

> RDP Webserver 1 (Inherited Credentials and Custom RDP Gateway Credentials).

Datacenter 2 (Cred 2)

> Rig 2 (Inherited)

> RDP Webserver 1 (Inherited Credentials and Custom RDP Gateway Credentials).

Can anyone provide some advise on how to globally set credentials on folders and RDP Sessions on a per user basis using the private vault?

Any assistance is greatly appreciated.

Thanks,

Rob