pshondell

I added RemoteDesktopManager.exe, RemoteDesktopManager64.exe, and Embedded32.exe to the Process Exception List under Preferences>Global Settings and updated my Trend client. That fixed the problem virtually immediately.

I actually just figured out that it is my antivirus as well. We use Trend Micro Business Security.

It took me a little while, but after I rebuilt my PC, RDM was the first thing I installed. It is responding so much better now. I'm still not sure what the problem was though.

Yes, I do have that update installed. I ran an SFC and it looks like I may have some corrupt system files. I'm going to do a repair and see if that fixes anything. I'll let you know how it works out.

edited by pshondell on 1/21/2014

RDCMan was also unresponsive.

This did not work. I did not notice any change, neither better nor worse.

I'm running Remote Desktop Manager version 9.0.12.0 on a Windows 8 Pro machine and anytime I load an embedded RDP session it is extremely slow to respond. The session loads fine, but once I get logged into the machine, it is becomes unresponsive. In extreme cases, it takes sometimes full minutes for mouse clicks or keyboard entries to register and applications to load. The problem seems to be specific to embedded Microsoft RDP sessions and it doesn't matter if the machine is physical or virtual. If I load the session in an external window, it works just fine.

I've read some other entries and help articles about this but none of the solutions seem to work. I've checked the "Disable display scaling on high DPI settings" in the Compatibility menu for both the 32 and 64 bit applications. I've tried to load the older classic UI and setting my screen resolution to a lower setting. I've also tried changing various settings on my graphics card, but nothing seems to work.

I'm eager to hear from you. This is driving me crazy.

Thanks,

Phil Shondell