lafamicodi

Hello

I'm sorry for the inconvenience, but you didn't do anything wrong. This won't work currently.

Apple Screen Sharing (AKA Apple Remote Desktop) is a heavily customized version of the RFB (VNC) protocol. Traditionally it did not support audio redirection (that's not a part of VNC) but Apple added that feature in macOS 14 Sonoma as part of screen sharing 4.0 and the high performance screen sharing feature.

The key part to know, however, is that Apple's bespoke changes to VNC are closed (both the code and the actual protocol changes). We have an implementation of version 3.8 on our side, but it's built by reverse engineering and this is an extremely hard and time consuming process. We don't have an implementation of high performance screen sharing currently, so audio is not supported on our side.

It is on our wishlist to implement this but, like I said, it's extremely technically challenging so I'm not sure we will get that any time soon. I don't have any workaround either, other than to try a different method for screen sharing but I'm not sure there are many options for Mac that support audio. Splashtop might be one (no affiliation on our side); I'm not sure how cleanly it integrates into RDM on the client however.

I'm sorry I don't have a better answer for this at the moment. Please don't hesitate with further questions or comments.

Thanks and kind regards,

@Richard Markiewicz

Hi Richard,

Don’t be sorry, the tool is amazing as well as your support level. I am plenty satisified about both.

Actually I never checked from a Mac under Sonoma to my Mini that runs Sequoia. I only checked from an old 2014 MacBook Air and true that sound redirection is not working.

Thanks again a lot for you valuable support.

BR,

LC

Hi,

The Apple Remote Desktop (ARD) protocol does not support sound redirection. I believe Apple only recently added support for sound redirection in the newer high-performance ARD protocol introduced with macOS Sonoma, but this is a completely different protocol that we haven't reverse engineered. Can you get sound redirection working with the official Screen Sharing app?

Best regards,

@Marc-André Moreau

Hi Marc-André.

Good point, I had never checked that before. It’s actually not working either…

BR,

LC

Dear Support,

Here is my use case: I have RDM intalled on a PC from which I access an headless M1 Mac Mini with standard ARD protocol and FreeVNC connection.

Everything works perfectly except that I cannot get the sound playing from the Mac to the PC.

I checked setup on the Mac itself and selected the "Ray" something virtual sound player but nothing plays on the PC.

I searched everywhere in the available session parameters and on the internet but did not find anything.

What do I do wrong?

Thanks for your support.

LC

Please close this ticket.

Thanks for your valuable support.

Good morning.

Do we have any news about this topic?

Thanks.

Nothing’s working. Worst is the mouse, not moving at all on the Mac screen.

Hello,

Thank you for reporting this issue. When the mouse and keyboard are plugged into the iPhone via the USB-C port, are they usable outside of RDM, for example, in the Notes app on iOS?

Best Regards,

Frederick Simard

Hi Frederick,

Yes, exactly. Tested CMD + Space Bar and got the search bar from iOs, not from Mac OS.

Dear Community,

Here is the scenario: I have an M1 Mac Mini as a headless server. I use RDM on my iPhone 16 to connect this server and launch screen copy from it to my TV using a last generation Apple TV (shame that we have to push screen copy from remote devices and not pull the connection from the Apple TV, but that's life).

Now I connect through USB-C port a keyboard and a mouse to my iPhone as the Mac Mini is too far from the TV to connect directly those two devices to the Mini itself with Bluetooth.

Problem is that RDM does not recognize keyboard and mouse as connected to the Mini. I also tried to connect those two to the Apple TV but same issue, they are not recognized by the Mini as legit inputs. I checked all visible parameters in the RDM app on my iPhone but found nothing.

What did I miss in this scenario?

Thanks a bunch for your help.

Lafami