mariuszkunicki

Hello,

For us, based on groups would be just fine, for other customers hard to tell. I'd guess some balance between feature flexibility and potential development time would be the key here.

With groups would we potentially see members, or just some ambiguous group name? Perhaps pick and choose approvers especially if a client has complex multi level entry tree (folders/subfolders and different tree level approvers) would be the best? Pick and choose also gives the user ability to follow up by some alternative path (email, chat, etc) since he/she knows who the approver is.

Hello,

Can we please get the ability to send requests for temporary access to more than a single approver at a time?

There're situations in life like sick days, vacations, days off, general unavailability and these requests sometime 'sit' for days... It would be nice to have a fallback or a secondary person receiving them at the same time.

Hello there, I'd love to see X.509 certificate entry type on MacOS RDM client, it's available on MS Windows RDM, but not on the MacOS RDM.

Hello,

Let me expand on this feature request a little further. Data source in our case is Devolutions Hub Business, and the idea is to streamline our end-user access experience across supported sessions.

Take a look please at the attached screenshots, one is from our end-user using standard web browser (which currently supports launching common session via RDM, Launcher and Gateway), the second one is from our end-user using Workspace (which supports launching common session via RDM, Launcher but not Gateway), having this ability implemented even through embedded web session would be tremendous for us, especially since we require some session to go through Gateway. Not to mention smooth access to RDP, VNC, SSH via HTML5 via common interface.

You may ask why do we prefer Workspace? Single lightweight, supports right-click actions, embedded authenticator, offline access for password entries, Windows/Mac/Mobile app, supports sap plug-in (via intermediary launcher(hub web portal doesn't support that)). Please note that for our professional/power users we use RDM :)