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andreasepp1

Dashbord overview slow on Terminal server

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Hello Patrick,

after successfully validating this configuration with other accounts on the TS.

We will use this option for all accounts.

thank you for your support.

Best regards

Andreas

Dashbord overview slow on Terminal server

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Hi Patriick,

just notice one think, for testing i added our Proxy to the Terminal Server and the OverView Dashboard issue is gone.

i think, there is something configured that try to check from Internet and only after the timeout reached it's showing the content.

is there something where i can disable this validation against the Internet?

Thanks and best regards

Andreas

Dashbord overview slow on Terminal server

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Hello Patrick,

i tried this already several times, but the issue still persist.

is there any dependencies or prerequisites for RDM beside of WebView2

Thanks and best regards

Andreas

Dashbord overview slow on Terminal server

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Hi Patrick,

with this configuration the Dasboard overview is still slow.

Best regards

Andreas

Dashbord overview slow on Terminal server

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Hi Patrick,

the TS isn't using any VPN.

the Dashboard and any other sessions like RDP or Borowser(EDGE) are starting embedded

the issue is not the connection to any other application, this is working as it should.

My issue is: when i select a RDP/SSH entry and would like to see the information in the Overview tab, RDM need 10-20 secound to display this information for each RDP/SSH/Browser entry.

this behavior is only on our TS

Best regards

Andreas

Dashbord overview slow on Terminal server

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Hello all,

we are using the latest version of RDM 2023.3.24 with MSSQL DB v2022.

if i start RDM local on my device the Dashboard overview is immediate there, but on the Terminal Server where we are working with 5-8 ppl at the same time it's taking about 10-20 seconds before the Dashboard overview is showing any (new).

it worked until version 2023.1.xx

Any idea how to solve this issue.

Many thanks and best regards

Andreas

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