(user deleted)

Hi Nicholas,

Here are the test results:

Hard keyboard

Ctrl = 162

c = 67

Ctrl-c = 162 then 67

Soft keyboard

Ctrl = no code

c = 67

Ctrl-c = 67

Attempting to reproduce the issue with hard keyboard gives code 67 then kills open session.

The OS device language is EN-us and RDM language is English.

Hopefully, this gives more information for troubleshooting.

Regards,

Shawn

Hi Nicholas,

When the issue occurs, the session is completely killed as no open sessions appears. I have reproduced the issue by opening up an Excel file and duplicating an existing Excel worksheet, then trying to do a ctrl-c on the newly copied worksheet via the Android RDM session.

This is a brand new and 1st install.

Regards,

Shawn

Hi Nicholas,

I am only using the OEM hard keyboard that came with the Galaxy Tablet S7+. No mouse is being used.

Regards,

Shawn

Hi Nicholas,

Device is not being used in Dex mode.

Regards,

Shawn

Any copy action such as right-click Copy or ctrl-c causes a connection reset back to the Master Password welcome screen. Closing app and re-launching only temporarily addresses issue. Problem returns shortly after. Issue occurs on Android 11 One UI 3.1 on both Samsung Galaxy s7+ tablet and Galaxy Phone S20+. Issue occurs on latest version of Remote Desktop Manager available for Android. I do not get the same issue in the Android version of MS RDP for Android.

Due to this bug, your software is unusable on Android. I had to uninstall it since it was extremely frustrating going through this issue constantly.