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bruce_harris

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Cannot open RDM free after update

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Still not working:

AggregateException - One or more errors occurred.

at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.Login(String datasourceID, Boolean forcePromptLucid, String source)

at Devolutions.RemoteDesktopManager.Managers.RDMOManager.c4695ce5e71700cb310a512355b140e18()

at Devolutions.RemoteDesktopManager.Managers.RDMOManager.Login()

at Devolutions.RemoteDesktopManager.Managers.MainFormManager.AfterFirstLoad(Boolean processAutoOpen)

at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.AfterFirstLoad()

at System.Windows.Forms.Timer.OnTick(EventArgs e)

at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------- INNER -----------------------

InvalidOperationException - Error loading discovery document: Error connecting to https://login.devolutions.com/.well-known/openid-configuration: Forbidden

at IdentityModel.OidcClient.OidcClient.<EnsureProviderInformationAsync>d__17.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at IdentityModel.OidcClient.OidcClient.<EnsureConfigurationAsync>d__16.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at IdentityModel.OidcClient.OidcClient.<LoginAsync>d__9.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.IdentityModel.DevolutionsAuthenticationContext.<AcquireTokenAsync>d__24.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.Cloud.ApiWrapper.CloudWebClient.c3fab3a446f93687a968871e86b879292.cdd9413733e061325b4d6c2f49c67128f.MoveNext()

------------------- AGGREGATE -----------------------

InvalidOperationException - Error loading discovery document: Error connecting to https://login.devolutions.com/.well-known/openid-configuration: Forbidden

at IdentityModel.OidcClient.OidcClient.<EnsureProviderInformationAsync>d__17.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at IdentityModel.OidcClient.OidcClient.<EnsureConfigurationAsync>d__16.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at IdentityModel.OidcClient.OidcClient.<LoginAsync>d__9.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.IdentityModel.DevolutionsAuthenticationContext.<AcquireTokenAsync>d__24.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.Cloud.ApiWrapper.CloudWebClient.c3fab3a446f93687a968871e86b879292.cdd9413733e061325b4d6c2f49c67128f.MoveNext()

Cannot open RDM free after update

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Screen is blank, see attached.

Cannot open RDM free after update

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My system goes through a proxy as most business systems do. Bypassing it is not an option. Also, the Internet Options are controlled by group policy and cannot be modified. I would recommend a more corporate friendly solution for your new logon feature or a work around. I think you will handicap a lot of users with thee restrictions as companies lock down end users machines.

Cannot open RDM free after update

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Still getting blank screen when trying to log in using account. See attached.

Cannot open RDM free after update

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Since I can launch the app, but not sign I can provide the screenshot.

Cannot open RDM free after update

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I can get into the application. I created a web connection to that site and have a logon page.

Cannot open RDM free after update

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I am still having an issue. The screen to log in using the Devolutions Cloud Account does not have any fields to fill in. Windows 10 here.

Cannot open RDM free after update

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I am able to close the blank authentication screen. However, I cannot click on anything on the main application screen and need to end task to close it. So I am unable to provide that information.

Cannot open RDM free after update

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Same issue after upgrade. Windows 10 b1803. Launched application at 10:47 ET.

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