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mbrn

Problem with ITGlue website in RDM

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I did reinstall the 2020.1 and the copy/paste works again, so it must be something in program itself.

I'm afriaid to do more updates, as it kills more often the functionality.

Regards

Problem with ITGlue website in RDM

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Hi

It was resolved in the version after, but now the issue has been returned after update this weekend :(

I'm now running on 2020.3.29.0. Why the issue has been back?

I cannot copy paste from ITGlue anymore.

Problem with ITGlue website in RDM

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Hi, any update on that?

When should new version be released?

Regards

Problem with ITGlue website in RDM

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Hi,

The update to 2019.41 did solved that problem, but.. :) There is another one now.

I cannot copy passwords or usernames anymore from that platform.

It is a button on the site, with copy function of the username and password.

Username, it says it is succesfully copied, but clipboard does not take it.

Password link says it failed.

Are there any suggestions to resolve that? I can manually open, show password and select/copy, but is a workaround.

Thank you in advance!

Problem with ITGlue website in RDM

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Hi, any update on that?

Also with current version (1.39), the issue persist.

Can I downgrade my chrome or anything?

Regards,

Mike

Problem with ITGlue website in RDM

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Hi

I did tested on the latest release, but the issue persist I'm affraid.

I did tested with and without the RunDll option.

I have also more issues of blocking of the application. Then its persist in taskmanager, but cannot kill it. (access denied)

Any more suggestions please?

Kind regards

Problem with ITGlue website in RDM

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Forget to mension, it is a local datasource, a rd file I guess.

Problem with ITGlue website in RDM

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Hi,

That's not possible as each link is refering to a specific customer.

What I can tell, to simulate it:

Create customer, create a sample username and password entry.

Open customer view, choose passwords, and open a password item. There on that page its loading forever.

Good luck! 😏

Problem with ITGlue website in RDM

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Hi

Thank you for your answer.

Issue still persist after disable that option.

My current version is the latest: 2019.1.32.0 64 bit and with the previous version it was occurring for the first time.

Regards!

It Glue

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Hi, if we could link a folder credential to a particular credential of Itglue, it would already fine ;)

Problem with ITGlue website in RDM

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Hi,

I'm using for a long time the ITGlue website in the integrated https option in RDM with google chrome as browser.

Since the latest 2 updates, it's not working fine anymore.

The site is still opening, I can still access customers, but when I open for example a password view, then it is loading forever.

In a normal chrome window, I have no issue.

I have totally no idea what the reason could be.

Are there any changes regarding the chrome integration?

Regards,

It Glue

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Hi, still no ETA available? Would be very appreciated :)

It Glue

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Bump, we are interest to buy a site license, because it has big value and ROI. But only with integration with IT Glue.

Can you deliver a date if development will create the link with the API of Itglue?

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