tgm

I ended up reinstalling the whole pc. That did the trick.

Best regards

I don't remember if you tried RDM 32 and 64 bit?

Regards

Both 32- and 64-bit versions are crashing.

Best regards

Thomas Gammelgaard Madsen

I'm sure :) I have both IE 11 and Edge installed (default setup on Windows 10 as far as I know)

Yes I have. Edge is standard browser.

Best regards

Thomas Gammelgaard Madsen

Hi David,

Done but alas the same crash.

<?xml version="1.0"?>

<Option>

<CheckForUpdateVersionToSkip>13.0.6.0</CheckForUpdateVersionToSkip>

<CopyOptionParameters>

<ChangeID>false</ChangeID>

<DontShowAgain>false</DontShowAgain>

<IncludePasswordHistory>false</IncludePasswordHistory>

<IncludeSubConnections>false</IncludeSubConnections>

<ResetGroupName>false</ResetGroupName>

<ResolveVariables>false</ResolveVariables>

</CopyOptionParameters>

<CreationDate>2017-11-08T00:00:00+01:00</CreationDate>

<DisableHDPIAutoScaling>true</DisableHDPIAutoScaling>

<EncryptedDataSources>

<string>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</string>

</EncryptedDataSources>

<FirstTimeOpening>false</FirstTimeOpening>

<LastSizeOfAddOnInfos>172167</LastSizeOfAddOnInfos>

<LoginAttemptDateFilter>Today</LoginAttemptDateFilter>

<LoginAttemptDateUsed>false</LoginAttemptDateUsed>

<NavigationStartupViewMode>LastSelectedView</NavigationStartupViewMode>

<OptionMigrationVersion>13.0.5.0</OptionMigrationVersion>

<PasswordGenerator>

<ID>7b258dbc-9bc4-481b-a7e3-e0112f5452f5</ID>

</PasswordGenerator>

<RDPScreenSizingMode>Default</RDPScreenSizingMode>

<RegistrationEmail>tgm@eniig.dk</RegistrationEmail>

<RegistrationName>Eniig A/S</RegistrationName>

<RegistrationSerial>116Q2-AF59U-RXPBY-S1UUV-NATS0</RegistrationSerial>

<SecretServerVersion>SecretServer08</SecretServerVersion>

<SessionTools>

<OptionSessionTool ID="SINGLE_IS_ONLINE" />

<OptionSessionTool ID="COMPUTER_MANAGEMENT" />

<OptionSessionTool ID="CONTINIOUS_PING" />

<OptionSessionTool ID="CONTROL_UP" />

<OptionSessionTool ID="EVENTVIEWER" />

<OptionSessionTool ID="INTEL_AMT" />

<OptionSessionTool ID="INVENTORY_REPORT" />

<OptionSessionTool ID="LIST_SESSION" />

<OptionSessionTool ID="NETSTAT" />

<OptionSessionTool ID="SINGLE_PING" />

<OptionSessionTool ID="SINGLE_PORT_SCAN" />

<OptionSessionTool ID="RD_COMMANDER" />

<OptionSessionTool ID="SERVER_HOME_PAGE" />

<OptionSessionTool ID="SERVER_REMOTE_MANAGEMENT" />

<OptionSessionTool ID="WINDOWS_SERVICES" />

<OptionSessionTool ID="SNMP_REPORT" />

<OptionSessionTool ID="SPICEWORKS" />

<OptionSessionTool ID="TERMINAL_SESSIONS" />

<OptionSessionTool ID="TRACE_ROUTE" />

<OptionSessionTool ID="WOL" />

</SessionTools>

<ShowSplashscreen>false</ShowSplashscreen>

<ShowDashboardSectionPane>false</ShowDashboardSectionPane>

<StartMinimized>true</StartMinimized>

<StartupFormState>Minimized</StartupFormState>

<Style>DockingRibbon</Style>

<SubscribeToNewsletter>false</SubscribeToNewsletter>

<TodoFilterOption />

<TodoRefreshDelay>2</TodoRefreshDelay>

<UseOpenGLRenderingInVNC>false</UseOpenGLRenderingInVNC>

<VideoRecorderFrameRate>5</VideoRecorderFrameRate>

<VideoRecorderMonitor>Primary</VideoRecorderMonitor>

</Option>

I have found lots of tips online regarding turning things off in Remote Desktop Manager. Problem is that I can't do anything in the program. It crashes few seconds after startup.

Hi David,

I have tried 12.5.4.0 and 13.5.0.0. Both crashes.

Best regards

Thomas Gammelgaard Madsen

Hi,

Suddenly Remote Desktop Manager keeps crashing not long after the start up logo appears. I have uninstalled it and removed all references to it but after installing the latest version, it keeps crashing. Same thing with older versions.

Error log attached.

Any help?

Windows 10 Enterprise 10.0.15063 N/A Build 15063

Best regards

Thomas Gammelgaard Madsen

Lognavn: Application

Kilde: Application Error

Dato: 23-03-2018 08:40:11

Hændelses-id: 1000

Opgavekategori:(100)

Niveau: Fejl

Nøgleord: Klassisk

Bruger: I/T

Computer: L0528.eniig.org

Beskrivelse:

Navn på program med fejl: RemoteDesktopManager.exe, version: 11.7.6.0, tidsstempel: 0x57ffe785

Navn på modul med fejl: MSHTML.dll, version: 11.0.15063.966, tidsstempel: 0x96163ae3

Undtagelseskode: 0x4000001f

Forskydning med fejl 0x00d5c9d1

Proces-id 0x40a8

Programmets starttidspunkt 0x01d3c27a21424e1b

Programsti: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe

Modulsti: C:\Windows\SYSTEM32\MSHTML.dll

Rapport-id: cab84b28-3eb3-4f3d-a634-350d3d9205db

Fuldt navn på program med fejl:

Relativt program-id for program med fejl:

Hændelses-Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2018-03-23T07:40:11.148233000Z" />

<EventRecordID>47178</EventRecordID>

<Channel>Application</Channel>

<Computer>L0528.eniig.org</Computer>

<Security />

</System>

<EventData>

<Data>RemoteDesktopManager.exe</Data>

<Data>11.7.6.0</Data>

<Data>57ffe785</Data>

<Data>MSHTML.dll</Data>

<Data>11.0.15063.966</Data>

<Data>96163ae3</Data>

<Data>4000001f</Data>

<Data>00d5c9d1</Data>

<Data>40a8</Data>

<Data>01d3c27a21424e1b</Data>

<Data>C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe</Data>

<Data>C:\Windows\SYSTEM32\MSHTML.dll</Data>

<Data>cab84b28-3eb3-4f3d-a634-350d3d9205db</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>