colinm

Hi, Thanks David,

My experiences are one issue fixed, and one new issue occurring :-(

RDM Enterprise v11.6.5

All RDP connections have a 1024x768 desktop screen size defined

With the RDM application window smaller, the connection screen sizing is now working as it should - the remote desktop is "shrunk" to fit, with no distortions.

However, when the RDM application window is larger, the remote desktop is now expanded and skewed to fill all the window space available. The previous and desirable functionality is to have the remote desktop size remain at the maximum 1024x768 size, as occurs with no Smart Sizing.

screenshots attached:

Small1 - RDM window < desktop resolution

Wide1 - RDM window shorter, but wider than desktop. correct empty space padding.

Large1 - RDM window > desktop resolution. Skewed large smart sizing

Normal - RDM window > desktop resolution. Smart Sizing disabled. desired functionality

Hi,

Is there any update on this? We're still experiencing this issue, even after updating to v11.5.4.0, using smartsizing (1024x768) on Win 10

To replicate our configuration, to reproduce the error:

-Windows 10 client

-SQL datastore

-RDP Session. mostly default settings

-connect clipboard only (no other devices)

-keyboard combinations on remote computer

-display: 1024x768, smart sizing

-application window size < 1024x768, so as to force smart sizing

-remote server is Server 2012 R2. either a new session, or reconnect

clearing the issue can be done by forcing smart sizing:

-resizing RDM window larger than the 1024x768 desktop

-pinning and un-pinning the ribbon, by double-clicking a menu tab twice

this other thread appears to be the same issue

https://forum.devolutions.net/topic26189-screen-resolution-bug-in-windows-.aspx

Thanks.

@cpresco44

GPU is Intel HD 4400

Hi David,

Testing with display settings set to default does not experience the same condition, however application functionality is not as desired.

The skewed display only occurs when smart-sizing is enabled, and the RDM window is smaller than the server desktop, such as when connecting from a laptop.

the current quick-fix is to double-click a menu tab twice, to force a redraw of the desktop.

Our connections are all set to 1024x768 w/ smart-sizing, so that the server desktop environment is static.

Hi, I'm experiencing the same issue.

Also in-place upgraded from Win8.1 to Win10 with RDM 11.0.18

Seems that any action that causes a re-size of the smart-size remote session will resolve the condition - dock/undock or hiding/showing any menu bars