Assistance Needed: Recovering RDM Database from Google Drive
Hello Devolutions Support,
I am trying to recover my Remote Desktop Manager (RDM) data after my previous computer was completely formatted. My main concern is retrieving the actual database content from Google Drive.
Here is what I have observed:
I can see several XML files in my Google Drive.
I have checked AppDataFolder through the Google Drive API, but it appears to be empty.
The XML files I found do not seem to contain the complete database content.
My previous computer is no longer available.
My main questions are:
Is there any way to recover the full RDM database content from Google Drive if the previous PC has been formatted?
Could RDM store database content in hidden or system folders in Google Drive that are not visible normally?
I would greatly appreciate your guidance on how to recover as much data as possible.
Thank you for your assistance,
All Comments (1)
Hello,
Thank you for contacting us regarding this matter.
The only way to achieve this would be to install an older version of RDM, reconnect to your data source, and export it. Afterward, you will be able to import this export file into a new data source using the latest version.
You can download an older version of RDM using the following link:
https://cdn.devolutions.net/download/Setup.RemoteDesktopManager.2023.3.36.0.exe
In the meantime, you can find instructions on how to export from RDM here:
https://docs.devolutions.net/rdm/commands/file/export/
Best regards,
Tommy Sanders