Copy Username and Password not working

Copy Username and Password not working

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Running RDM 2024.2.20.0 64-Bit and a MsSQL database.

Up until a few versions ago, if I select an session > right click and select "Copy Username and Password", your next two pastes will be the username followed by the password.

Now, when doing it, I get nothing. If I copy the username and password separately, they work fine. But when I use the combined "Copy Username and Password", I mostly get nothing (Sometimes I get just the password but most of the time it is nothing).

The test session I am using to test it does have a username and password.

Any idea what is going on?

All Comments (6)

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Chances are another app is taking the content of the clipboard.

You can us the clipboard diagnostic window to test and configure RDM to block the offending app.

see here: https://forum.devolutions.net/topics/39323/password-generator-copy-to-clipboard-doesnt-work#189860

Stéfane Lavergne

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Ok, found a fix but it is bloody weird.

Looking at the Clipboard Diagnostic, there are only 2 applications accessing the clipboard. One was Notepad (Which I was pasting into) and the other was RDM itself. If I block RDM, it works perfectly fine so it looks like RDM is interfering with itself.

Screenshots attached

Working:


Not working:


Block:

Block.png

Not Working.png

Working.png

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What that is indeed very odd.

Can you please try the following?

  • clear you disallow list
  • on the Debug (tab)
  • click Paste once - 2 items
  • paste both values into Notepad
  • send me the output of the debug window


should look something like this

Stéfane Lavergne

c4345df8-9531-4b92-9e71-ee3533d1bc72.png

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Ok, this is just weird. I do not understand it but it is working again. There must be something hijacking the clipboard. Thanks for you help :)

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Ok, narrowed it down. It only happened if I was connected to one computer. When I installed RDM on that machine and did a clipboard debug, it turns out AnyDesk on that machine was interfering. Removed it (Not really needed, just as a backup) and boom, working fine now :) Thanks heaps for the help.

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Nice, good find. Glad I could help.

Best regards,

Stéfane Lavergne