benmerryman

Érica: this is going to sound silly, but I'm struggling with step 1: In Devolutions Hub Personal, go to your account, then click on Preferences.

When I go to my navigation bar in Remote Desktop Manager and r-click on the hub data source, there is no preferences option. If I go to Properties... the options are very different.

If I go to File > Settings there is no option I see for configuring the hub.

If I go to File > Devolutions Account it only takes me to a web page when I click Edit Devolution Account.

If I go to File > Data sources then r-click and select Edit data source on "Devolutions Hub Personal" connection it only has 2 tabs for General and VPN.

I finally did find it by going to the https://hub.devolutions.com/ and finding the preferences for offline mode there. Kind of strange since I thought the setting would be in the RDM app.

I'll leave this post since it took me about 15 minutes to figure out where this setting was, so the manual could use an improvement or potentially a link could be added in RDM to directly go to the settings page at the hub web site.

Thanks!

- Ben

I think that may be for business Hub users only? My current tier is the free "Devolutions Hub Personal" while I test this out for my company.

Vault settings had nothing similar to what the manual was describing around offline access.

Thanks for the fast response!

Hello,

I have been enjoying using the Devolutions Hub to manage my credentials. This allows me to bounce between VMs quickly that are running different VPNs for each client while still centrally managing all my endpoint configuration.

However, recently I went on to a site that did not have internet access and I couldn't access ANY of my stored endpoints. I did some cursory research and it seems like there currently is not a quick way to configure "Online Hub first priority with offline local fallback" so that I could have some set of local endpoints if I am unable to connect to the internet. My current workaround is to store a SQLite db file in my OneDrive. I haven't been back to an area w/ no internet but I think this will work?

Is there a way to solve my issue more cleanly? I know that this could cause version mismatches if you had multiple offline copies edited over a period of time, but I think warning messages and merge diff reports could solve that.

Looking forward to hearing from the team!

• Ben Merryman

Hi David,

No worries from me on the credential carry over. It would be nice to at least get the user name but I understand if that is a bit out of scope for now.

Thanks!

Hello,

This is the CLI we have currently implemented in RDM, which is used with the "FortiSSL" mode. The "FortiClient" mode uses ipsec.exe which is what was deprecated since Forticlient 5.4 as far as we're aware. If you're looking to use the FortiSSLVPNClient.exe CLI through RDM, then you should use the "FortiSSL" mode.

Regards,

Ah, I think I misunderstood what option I was using. Thank you for the clarification

This post on the Fortinet forums seems to have some guidance on how to connect via the CLI.

https://community.fortinet.com/t5/FortiClient/Technical-Tip-How-to-use-FortiClient-SSL-VPN-from-the-CLI/ta-p/192581

Currently there is a warning message when using FortiClient that the configuration only works w/ versions < 5.4. Can this be updated to work with the version 7.0.1.0083? I'm guessing this issue is on the FortiClient side.

Hello,

Unfortunately this has not made it as a feature yet as it hadn't gained much traction and we had other priorities. I will reopen the ticket on our end and we'll see if it's something we can squeeze into our next roadmap.

Regards,

Thank you for the fast reply @Hubert!

A few of my coworkers have used Microsoft Remote Desktop from the Microsoft Store ( https://apps.microsoft.com/detail/9WZDNCRFJ3PS?hl=en-us&gl=US&ocid=pdpshare ) as at least a UI if not exactly a feature update to the RDCMan app. There are some drawbacks to it (or else I wouldn't be switching to a new app!) but I am trying to push the shared features of RDM to some coworkers and this would make it even easier.

Have a great day,

Ben Merryman, Control System Developer

https://www.interstates.com/

Has there been any update on this?

I have about 30 different systems across 4 different Windows Store Remote Desktop apps and I would like to be able to bring them all over in one go. The Devolutions RD manager was recommended to me specifically for it's ability to bulk import systems!

If not, I can just do it manually. It would be a great feature to have though 🙂