(user deleted)

Hello,

A credential integration of Hudu has been completed internally and should be available starting from RDM 2022.1.

Best Regards,

That's excellent. What's the ETA? Is that Jan 2022?

Hello Sam,

We are currently focusing on our 2021.2 release (a first beta is currently out), but integrating with Hudu is in our short term plan once we make the full release of 2021.2. The estimate of 1-2 months is fair, it will definitely be before the end of the year, and sooner rather than later.

Regards,

How are we progressing with this?

Hello,

We're currently planning to release 2021.2 in September, so unless there are any unexpected changes of plan, I think we should be able to start work on that afterwards. I definitely think it will be possible to complete before the end of the year, if the API is well documented and we don't hit any snags.

Out of curiosity, what kind of datasource do you use? Is it DVLS? If so, be aware that it will also require a DVLS update to support Hudu.

How are we progressing with this Hubert? Looking positive to release the feature over the next 1-2 months?

Hello,

We're currently planning to release 2021.2 in September, so unless there are any unexpected changes of plan, I think we should be able to start work on that afterwards. I definitely think it will be possible to complete before the end of the year, if the API is well documented and we don't hit any snags.

Out of curiosity, what kind of datasource do you use? Is it DVLS? If so, be aware that it will also require a DVLS update to support Hudu.

Regards,

Awesome, thanks. Can't wait to use it and hear more about it

We use MS SQL Standard Database

Awesome, thanks. Can't wait to use it and hear more about it

We use MS SQL Standard Database

Hello,

Nothing new yet, as we've been focusing on our 2021.2 release. We should be able to start working on this afterwards, and we'll update this thread once we have more information on when this new integration will be available.

Regards,

Thanks a lot. Is it reasonable to expect the functionality by Dec 2021 or you think it will take longer than that to put in place?

Any update/movement/ETA on this?

It's becoming crucial as more and more companies are moving from ITGlue and ITBoost to Hudu so would be great to have this as it restricts us from functioning properly and means we end up using RDM less due to not being able to link passwords

Hello,

Thank you for the request and the details on what you'd like this new integration to do! I've opened an internal ticket for this request, and we'll update this thread once we have more information on the status of the integration. Unfortunately I can't give you an estimate on when we'll be able to work on this yet.

Regards,

Thank you. I am confident that with the growth and demand for this solution and with votes from customers/partners, the popularity will go fast, which will help prioritise this internal task(feature request)

Hudu is a documentation platform similar to ITGlue but ask MSPs around the world and it's growing much faster and getting far more popularity than it's competitors.

• It's API engine is also much well documented so creating an integration should be much easier than the time you spent integrating with ITGLue

The request

• The community is interested in "credential integration", like you did with ITGlue. The developers are super friendly and super quick to respond and can simply be contacted by emailing support@usehudu.com and expect a response within 1-4 hours

Purpose: To store and retrieve credentials but more importantly retrieve

An amazing amount of companies have moved away from ITGlue and ITBoost to Hudu due to their lack of innovation and reluctance to change/improve anything as they had grown to be the best and most MSPs can't afford not to change or innovate

Any update on this @David Hervieux ? We are not so concerned about full integration but the password integration is so crucial as otherwise we will end up having passwords in 2 different systems that doesn't talk to each other which means we will end up wrong password in one system at one stage and that's not a scenario any company would want to get in.

If you can at the very least share the month when this feature will be released, it will be great help so we can plan ourselves better in the mean time.

As ITGlue offers an API, pulling a password in RDM just like RDM offers it with password managers like PasswordState is going to offer an excellent benefit to companies that use RDM and ITGlue. Given ITGlue is the leader in the marketing for documentation for MSPs, it should be an easy decision to prioritse integration with this platform