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davidruecklinger

Error message in PAM via Devolutions Password Manager on Mobile

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Hi!

I've updated to 2026.1.6.0 and using the devolutions workspace app 2026.1.0 build 101.

Looks like the issue is fixed at this version. Checkout over Devolutions Workspace app is working as expected.

Best Regards

Error message in PAM via Devolutions Password Manager on Mobile

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Hello!

As soon as I check in to PAM via Devolutions Workspace on my smartphone, I receive the following error message by email:

Error:
ArgumentNullException - Value cannot be null. (Parameter 'g') at System.ArgumentNullException.Throw(String paramName) at System.Guid..ctor(String g) at Devolutions.Server.Controllers.APIControllers.V2.AttachmentController.GetPrivateAttachments(AttachmentFilter filter) at lambda_method1741(Closure, Object, Object[]) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.SyncObjectResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync() at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextExceptionFilterAsync>g__Awaited|26_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) --- Default

Source:
System.Private.CoreLib 

In general, it takes some time for accounts to be upgraded before the changes actually take effect, even if the browser is refreshed or restarted.

Concerning Microsoft Entra ID, DVLS 2025.3.14.0

disconnected - Get favorites error: Cannot read properties of undefined (reading 'isCookie')

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Hi,

the value for Automatically logout idle users after (minutes) is set to 0, it has no impact.

best regards

disconnected - Get favorites error: Cannot read properties of undefined (reading 'isCookie')

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Hi!

no its not happening when i click the refresh button. We are using DVLS 2025.2.7.0.

Yes i can see the favorites icons in the DVLS web interface.

Yes i am using a https certificate, its valid.

best regards

disconnected - Get favorites error: Cannot read properties of undefined (reading 'isCookie')

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Hi @Stephan Haupt

the login is always possible, but after some time or restart of edge, i have to relogin.

best regards

disconnected - Get favorites error: Cannot read properties of undefined (reading 'isCookie')

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Hello,

Thank you for your feedback.

On what browser are you using the Workspace extension?

On which space is the Workspace connected to (RDM, DVLS, Hub personal or Hub Business)?

Best regards,

@Erica Poirier

Hi Erica,

I am using Microsoft Edge and it's connected to DVLS.

Best regards

disconnected - Get favorites error: Cannot read properties of undefined (reading 'isCookie')

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Hello everyone!

I keep getting the message “disconnected - Get favorites error: Cannot read properties of undefined (reading ‘isCookie’)” and the Devolutions Workspace Extension is no longer connected.

What could be the problem?

Thank you in advance!

Deploy DVLS to Azure Web Services

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Sounds great, thanks a lot!

Deploy DVLS to Azure Web Services

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Hi Maxim,

All right, thanks for your reply!

Deploy DVLS to Azure Web Services

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As the title says, is it possible to deploy DVLS to Azure App Services?

Thanks in advance! Best regards.

Backup failure - used by another process

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Hello William,

Thanks for your honest answer! Since I have already backed up the database using the Azure backup function and the application part is rather insignificant, I will skip backing up the website. I have exported the encryption keys.

Backup failure - used by another process

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Hi William!

Thanks for your response, how can I solve this? After all there is no backup file.

Best regards

Backup failure - used by another process

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Are you having the same error messages with the database backup?

the service user has not access to the database, the database backup is separated

Can you verify if the Devolutions Server is correctly deleting the previous backups?

There is no file under C:\Users\nit\AppData\Local\Temp\

You could also use a tool like Resource Monitor to see which process is currently accessing the file.

Unfortunately not, as the file does not exist.

Best Regards!

Backup failure - used by another process

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Hello everyone!

When saving the DVLS, I keep getting the following error message:

The process cannot access the file 'C:\Users\nit\AppData\Local\Temp\RDM_WebFiles_27072025_210000.zip' because it is being used by another process.

locked out via conditional access policy

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Hello,

I locked myself out of the system while setting up IP-based conditional access policies.

Is there a way to disable conditional access? Currently, I have access to the VM and the SQL database.

Many thanks in advance.

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