Users

All Posts (3)

avatar

rossgailer

Restore from cloud backup after PC rebuild

avatar
avatar
avatar

I backed my RDM to the cloud backup and it indicated that it had successfully completed. I had to rebuild my PC and have re-installed the RDM and logged in, however, it is saying I do not have any backups. How do I restore to the new install from the cloud backup? Am I missing something?

Unable to upgrade due to missing msi file

avatar
avatar
avatar

Thanks for the quick response Mark. Yes, that has fixed it.

Unable to upgrade due to missing msi file

avatar
avatar
avatar

I am trying to upgrade my Remote desktop manager (Free) to the latest version but it keeps coming back saying that it can not upgrade. I backed up all my config and went to remove the existing version manually and found the issue. It is looking for the install msi file, Setup.RemoteDesktopManagerFree.2020.1.20.msi. It is expecting this file to be in my roaming profile.

How do I get this back or how do I get rid of the old install without it?

1 - 3 of 3 items