dkasseb

Looks like our DB guru will have to restore a back up of the DB. He had to do this for another group's DB instance.

OK. I rebuilt the data source. I can still connect and test schema successfully. But once I get out of that and switch from the LOCAL to the Remote database, it tells me NOT CONNECTED.

I checked the logs

[4/25/2019 9:55:39 AM]ERROR SILENT MySql.Data.MySqlClient.MySqlException (0x80004005): Table 'rdm.UserInfo' doesn't exist

at MySql.Data.MySqlClient.MySqlStream.ReadPacket()

at MySql.Data.MySqlClient.NativeDriver.GetResult(Int32& affectedRow, Int32& insertedId)

at MySql.Data.MySqlClient.Driver.GetResult(Int32 statementId, Int32& affectedRows, Int32& insertedId)

at MySql.Data.MySqlClient.Driver.NextResult(Int32 statementId, Boolean force)

at MySql.Data.MySqlClient.MySqlDataReader.NextResult()

at MySql.Data.MySqlClient.MySqlCommand.ExecuteReader(CommandBehavior behavior)

at MySql.Data.MySqlClient.MySqlCommand.ExecuteScalar()

at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.ExecuteScalar[T](String sql, IDbDataParameter[] parameters)

at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseSecuritySubDataSource.GetPersonalConnectionCacheID()

at A.cdfa79a50d8d9ee05c43ccbe131e60a12.c8a4466b02ef143daa0b8c2191911a2f4()

at A.cdfa79a50d8d9ee05c43ccbe131e60a12.c04069ba9ffbdd6ade44e17268f409cdb(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781)

at Devolutions.RemoteDesktopManager.Managers.OfflineManager.Save(BaseConnectionDataSource dataSource)

at A.caffdb7cd64b8f25021522cf428831983.c7e3e13f9d1a0c905aa421714e6a7ea61()

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c01af917dca3518ff73ed69848f95f91a)

Hi Jeff,

I did not upgrade the database. I didn't want to do that and screw up the rest of my team. I am able to connect to the DB by testing the host and schema. That works. Our database is on one of our tool servers and it runs off mysql.

I have tried to get back down to version 10 or 12 like the rest of my colleagues, but somehow the system tries to connect it refers to the table that doesn't exist. I've attempted to access the data source settings, but it doesn't seem to allow me to click into it. Trying to work with the Version Management.

Thank you.

Hi.. My company has a license for version 10. installed 14 and now I get that rdm.UserInfo doesn't exist message. I've uninstalled a number of times and deleted the Devolution program files folder, but each time I try to install, it still wants to connect to that table. The other people on my team are OK and they can connect to the database. Nothing got upgraded. I just have a new laptop and need to get the program to work. What else can i delete so it acts like it is being installed fresh. Thank you!