richard06

I am still seeing it but not as much after switching to the 64-bit version of the .exe. One thing a colleague and I have noticed as it seems to only happen when I am RDP'ed into a 2016 server. Can anyone else confirm that this is the only time they see this?

Since switching to the 64 bit version I have published in Citrix, things do appear much better although I have only tested for 1 day. The only time I get this issue now is when I reconnect to a RDP session which is very tolerable. As long as I am not navigating and clicking when it happens, I am happy. Thanks for all the suggestions and I will update this thread if anything changes.

Thanks guys for the feedback. Apologies for the delay in my testing as I have been on leave for a few weeks. I have tried all that you suggested except the offline-caching setting as I can't seem to find it or perhaps it's just worded differently. Unfortunately I still experience the issue.

-14.1.3 (Have always been using the 64bit)

-Ribbon UI (which seems to be the default as I didn't have to change it)

-Office 365 (which seems to be the default as I didn't have to change it)

-I did set the Disable tree list DirectX optimization

-Auto Refresh was already set to 0

-RDM is installed for all users

Chris, are things still working for you?

I have been seeing the same issue for 6 months now through various upgrades. It is only RDM that behaves this way and not all Citrix app I have launched. Currently on 13.6.7 and I know I'm just going to be told to upgrade like I was 6 months ago with no results. Unless someone has a known problem/solution no need to reply to my comment. #dealingwithit