OasisBC

Etienne,

I haven't had a chance to test what you suggested, however I did find an issue on our end that resolved the issue roughly 50%. We were load balancing our Remote Desktop Gateway through HAProxy, which doesn't include UDP traffic. So essentially all the UDP traffic was being blocked, and was potentially causing the issue.

The issue does still arise from time to time, so I will go ahead and test using the FreeRDP.

thanks,

Brian

I just uploaded a couple Videos.

So I have been up to date on the firmware for this product and it is still having the same problem.

As of this morning I have installed 5.1.3.0, however i am not very optimistic as to this problem going away. I have had this issue through, probably, the last 5 updates.

What could I provide to you that would explain the issue so that I could get a resolution?

thanks,

BC

Hi,

We are currently testing Devolutions Remote Desktop manager Free edition in our environment as an evaluation with the team in anticipation of purchasing it. However, we are running into a few issues.

I have used this product at previous companies and I have had really good results with it. However the issue I am having now seems to be new and is making it difficult to get the teams buy off on the purchase.

When working within the application using just a standard RDP session to a remote host, we are having issues with the screen not refreshing the change that we just made. Meaning, if I have a dialog up with (yes, no, cancel) and I click yes, the dialog box doesn't go away. I have to switch off to another tab, and then back for that window to disappear. I have tried changing the RDP version from "Latest", however the issue still happens.

Remote Desktop Manager Free

Version 5.0.5.0 (64 Bit).

Suggestions?