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ian03

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User password problems

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ian03
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I have found the issue in the DB.

We upgrade from version 13 to 14 the other day and noticed the "Change Password" became disabled.

I had noticed that new users had this enabled, which told me it must be a database issue with existing users.

I found in the database, the following

UserSecurity -> My USER -> AuthenticationType (was NULL changed to 2)

Restart RDM and testing confirmed to be working again.

Hope this helps lots of other users out there.

User password problems

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ian03
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Hi Xavier,

We are having the same issue with our database and the version is Aurora MySQL 5.6.10a.

The "Change Password" is disabled under the File menu.

Our version of RDM is 14.0.1.0 on 64bit.

Do you have any updates on your investigation so far?

Looking forward to your response.

Regards,

Ian

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