bernd

Hi,

We'll also move our IT-Documentation to IT Glue.

But we also love RDM - a posibility to connect RDM to IT-Glue would be a great benefit for us.

BR

Bernd Zimmermann

Hi,

We are using Remote Desktop Manager 9.2.5.0. and i have a little problem.

->

We have 5 engineers supporting multiple customers and one/two of them do some basic support for our internal IT.

That means they should have the following rights:

"Customers": See/Change everything, reveal passwords

"Internal IT": View entries and connect to some server (e.g. for backup task maintenance) and don't be able to see passwords.

->

I created two security-groups „customers“ and „internal it“ and two roles (customers-show pwd“ and „internal it – dont show pwd“ and assigned it to the users.

Problem: when a user is assigned to two roles then it wont work that he cannot see the passwords. it works only when i remove the “allow reveal password” in both roles.

Is there a way to work around this ?

BR

Bernd