Hello, i am currently evaluating both remote desktop manager and screen connect.
I have about 200 machines that i need to make unattended screenconnect hosts and about 25 techs that would run RDM. I want to establish remote sessions using remote desktop manager but no dice.
I have tried a variety of things and no luck.
The best i got was an error from RDM the reads:
"Server connected successfully but unable to retrieve server informations"
Any suggestions?
Thank you.
I will forward this post to André. He's the one who did the integration.
David Hervieux
Thanks for the prompt response! if we can make this work it would be awesome!
Hi,
You probably have "/login" at the end of the Host.
Here some explanations.
http://forum.devolutions.net/topic5254-screenconnect-host.aspx
Regards,
André Sanscartier
Hi, thank you for the response but i did not have /login anywhere.
In the session name i have the name of the device as it shows on the screenconnect.
In the RDM dialog host entry i have the SC server and port 8040.
edited by sammaj on 9/30/2013
Have you guys tested with SC v4?
Here are some pictures.
SC4.jpg
rdm4.jpg
rdm5.jpg
Hi,
In fact there's another issue with the V4.
This will be investigated but it is impossible to say when it will be fixed.
Regards,
André Sanscartier
Well. that does not sound promising at all. I am doing evals to potentially implement these two solutions in the next 3 to 4 weeks.
Is there any way to get a better answer here? maybe get SC involved?
Thank you for your support.
Hi,
I intend to evaluate this issue tomorrow morning. Be sure that I will keep you informed.
Regards,
André Sanscartier
Hi,
Just to inform you that RDM is now compatible with ScreenConnect V4 :)
It will be in the next release that should be very soon.
Best regards,
André Sanscartier
Thank you!