Unattended Screenconnect session SC v4

Unattended Screenconnect session SC v4

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Hello, i am currently evaluating both remote desktop manager and screen connect.
I have about 200 machines that i need to make unattended screenconnect hosts and about 25 techs that would run RDM. I want to establish remote sessions using remote desktop manager but no dice.

I have tried a variety of things and no luck.
The best i got was an error from RDM the reads:

"Server connected successfully but unable to retrieve server informations"

Any suggestions?

Thank you.

All Comments (11)

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I will forward this post to André. He's the one who did the integration.

David Hervieux

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Thanks for the prompt response! if we can make this work it would be awesome!

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Hi,
You probably have "/login" at the end of the Host.

Here some explanations.
http://forum.devolutions.net/topic5254-screenconnect-host.aspx

Regards,

André Sanscartier

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Hi, thank you for the response but i did not have /login anywhere.
In the session name i have the name of the device as it shows on the screenconnect.
In the RDM dialog host entry i have the SC server and port 8040.
edited by sammaj on 9/30/2013

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Have you guys tested with SC v4?

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Here are some pictures.

SC4.jpg

rdm4.jpg

rdm5.jpg

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Hi,

In fact there's another issue with the V4.
This will be investigated but it is impossible to say when it will be fixed.
Regards,

André Sanscartier

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Well. that does not sound promising at all. I am doing evals to potentially implement these two solutions in the next 3 to 4 weeks.

Is there any way to get a better answer here? maybe get SC involved?

Thank you for your support.

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Hi,
I intend to evaluate this issue tomorrow morning. Be sure that I will keep you informed.
Regards,

André Sanscartier

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Hi,
Just to inform you that RDM is now compatible with ScreenConnect V4 :)
It will be in the next release that should be very soon.

Best regards,

André Sanscartier

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Thank you!