Copy password delay

Copy password delay

avatar
bman4658

Dear Devolution,
please help me with our issue. Whenever I click on copy password (via top ribbon or using keyboard shortcut) it took a few seconds once the pop-up window (right down corner) opens. Sometimes it is less, sometimes little more, but very often it is about 3 seconds, which makes the work with RDM very uncomfortable. I can compare it to my personal pasword manager where once I click, the password is copied. The DB of our company's RDM is much bigger, I understand that, but still I would expect less than second response. Is there somethinkg to tweak to make it quicker?

Kind Regards

All Comments (1)

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Eduard Sepúlveda López

Hi bman4658,

Thanks for the report, a few seconds of delay on Copy Password isn't expected, even on a large database. Could you let us know your workspace type (DVLS, SQL, or Cloud), your current RDM version, and roughly how many entries your data source has?

The most useful thing you could send us is a Performance Profiler trace of the delay itself:

  1. Go to Help > Performance Profiler
  2. Set Profiler level to 1
  3. Enable Auto mode
  4. Set Threshold (ms) to 200
  5. Use Copy Password once, so the 3 second delay gets captured
  6. Send us the profiler output


(If you don't see Auto mode, please update RDM first, it's a fairly recent addition.)

That trace will show us exactly where the time is being spent (data source round-trip, permission checks, or something else) so we can figure out if it's something you can tweak on your end or something we need to look at.

Best regards,


Eduard Sepulveda Lopez