Sync problem in Passwordlist object

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Sync problem in Passwordlist object

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Dear Devolution,
we have just found a sync problem in Password list object. Situation:

  1. There is an empty passwordlist object
  2. User A writes a new item Item A
  3. User B is NOT REFRESHED and see empty passwordlist
  4. User B writes new item Item B
  5. Passwordlist is updated, BUT only Item B is written in and the Item A is lost - latest edit wins, based on its cache
  6. User A has lost the Item A - only way how to get the lost item back is to clone the passwordlist, restore the old one


Both users use the latest version 2024.1.28.0. To remember to click on refresh everytime you want to edit something makes RDM hard to use for us in multi-user environment. So far we have just lost a few passwords, but fortunately we were able to recover them. But we are pretty stressed about what we have lost and don't know yet.

Best regards

All Comments (2)

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Hello,

which data source are you using?
There is an option for Refresh before edit entry - located at Administration => System Settings => Cache/Offline => Refresh

Also, it's possible to enable an Auto refresh in File => Data Source Settings => Advanced
https://docs.devolutions.net/rdm/data-sources/data-sources-types/advanced-data-sources/microsoft-sql-server/#advanced

Regards,
Min

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We are using Microsoft SQL Server data source.

User A didn't have the Refresh options set, User B had. If both users has the options set, the problem scenario isn't working anymore, good. I am not sure about setting auto-refresh on the whole data source. I am afraid about performance issues - for sure it also depends on how short/long the period will be... If the problematic scenario happens again, I'll give it a try.

Thanks again for the advice.