Devolutions online profile
I need to update my profile to reflect our new domain. I cannot edit my email address. I do not want to have to create a new account, just need to update my email address. Suggestions?
All Comments (2)
Hello,
For security reasons, we are no longer performing change email requests for the Devolutions account.
You will need to create a new account, transfer the data you would like to keep, and delete the old account (if necessary).
If some invoices need to be associated with the new email address, let me know; this change would need to be performed by our sales department.
To create a new account, please click here https://login.devolutions.com/op/register
You can refer to this help topic:
https://docs.devolutions.net/portal/profile/change-devolutions-account-email-address
Please let us know if you have any further questions.
Best regards,
Tommy Sanders
I may have to ignore this one, but all my years if I create a user account, which use to be a real username, users of that account could change their information. I will create a new account, but to label this as security is crazy. Heck, implement 2fa.
NOW, all my tickets i have opened will not longer be able to contact me. Insane....