Performance Issues

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Hi Sam,

Here's what I'm seeing performance-wise:

  • closing a tab: There's a 2–3 second delay before the mouse cursor even comes back
  • opening an RDP session: It takes about 2–3 seconds before it actually starts connecting
  • launching the application: It takes 10–20 seconds before the workspace is fully loaded and usable
  • editing entries: It's fine on reasonably powerful machines, but on systems with mobile CPUs or less RAM, it gets painfully slow


I'm using RDM on three different Windows 11 machines with the same account (and therefore same data source and number of entries) on a daily basis:

  • a fairly powerful desktop with an AMD Ryzen 7 7800x3D, 64 GB DDR5-6000 RAM, NVMe SSDs
  • a somewhat older laptop with an Intel Core i7-1185G7, 32 GB DDR4-RAM, NVMe SSD
  • and a virtual machine running on that laptop, 2 vCPUs, 8 GB RAM


Even on my Ryzen desktop, RDM still feels super slow compared to other applications. It just seems like RDM isn't particularly well optimized.
My Intel laptop is... okay-ish, but still much laggier than it should be.
And let's not even talk about the VM. Launching RDM can sometimes take up to a minute from clicking the shortcut until the workspace is fully loaded.

If you need any additional information or want me to try something on my end, just let me know. I'm happy to help with testing.

Best regards,

All Comments (1)

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Hello,

Thank you for your patience on the matter.

Could you follow the steps in these two articles and send us the resulting files?


That will let us look at actual data from your environment rather than general settings.

I will send you a link via DM where you can upload the files.

Please let us know once they have been uploaded.

Thank you in advance!

Best regards,

Sam