Error loading devolutions cloud for macOS

Error loading devolutions cloud for macOS

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How solve this bug in latest version 2026.2.1.2 in rdm for macOS:


Unable to convert entry to connection. ID: fdc22095. Name: Devolutions account validation.
Exception: Devolutions.Cryptography.DevolutionsCryptoException: NativeError :
InvalidMac
===Original Message===
Exception_WasThrown, Devolutions.Cryptography.DevolutionsCryptoException
===Original StackTrace===
at Devolutions.Cryptography.Utils.HandleError(Int64 errorCode)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToCommonConnection(Guid dataSourceID, Guid repositoryID, Entry entry)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToConnection(Guid dataSourceID, Guid repositoryID, Entry entry, Dictionary`2 entries)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetConnections(ConnectionEngine engine, Guid dataSourceID, Guid repositoryID, Guid dataSourceVerison, Int64 repositoryVersion)`

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Unable to convert entry to connection. ID: 3a0a3c29. Name: Authenticator App.
Exception: Devolutions.Cryptography.DevolutionsCryptoException: NativeError :
InvalidMac
===Original Message===
Exception_WasThrown, Devolutions.Cryptography.DevolutionsCryptoException
===Original StackTrace===
at Devolutions.Cryptography.Utils.HandleError(Int64 errorCode)
at Devolutions.Cryptography.Managed.Decrypt(Byte[] data, Byte[] key, Byte[] aad, ILegacyDecryptor legacyDecryptor)
at Devolutions.Cryptography.Managed.DecryptWithKeyAsUtf8String(String b64data, Byte[] key, Byte[] aad, ILegacyDecryptor legacyDecryptor)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToCommonConnection(Guid dataSourceID, Guid repositoryID, Entry entry)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToConnection(Guid dataSourceID, Guid repositoryID, Entry entry, Dictionary`2 entries)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetConnections(ConnectionEngine engine, Guid dataSourceID, Guid repositoryID, Guid dataSourceVerison, Int64 repositoryVersion)`

All Comments (1)

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Hello,

Please see my response in your other thread https://forum.devolutions.net/topics/55222/cannot-open-devolutions-cloud-in-rdm-for-macos

Best regards,

Jeff Dagenais