Cannot open devolutions cloud in rdm for macOS

How solve this bug when loading devolutions cloud in rdm for macOS in latest version 2026.2.1.2


Unable to convert entry to connection. ID: fdc22095. Name: Devolutions account validation.
Exception: Devolutions.Cryptography.DevolutionsCryptoException: NativeError :
InvalidMac
===Original Message===
Exception_WasThrown, Devolutions.Cryptography.DevolutionsCryptoException
===Original StackTrace===
at Devolutions.Cryptography.Utils.HandleError(Int64 errorCode)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToCommonConnection(Guid dataSourceID, Guid repositoryID, Entry entry)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToConnection(Guid dataSourceID, Guid repositoryID, Entry entry, Dictionary`2 entries)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetConnections(ConnectionEngine engine, Guid dataSourceID, Guid repositoryID, Guid dataSourceVerison, Int64 repositoryVersion)`

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Unable to convert entry to connection. ID: 3a0a3c29. Name: Authenticator App.
Exception: Devolutions.Cryptography.DevolutionsCryptoException: NativeError :
InvalidMac
===Original Message===
Exception_WasThrown, Devolutions.Cryptography.DevolutionsCryptoException
===Original StackTrace===
at Devolutions.Cryptography.Utils.HandleError(Int64 errorCode)
at Devolutions.Cryptography.Managed.Decrypt(Byte[] data, Byte[] key, Byte[] aad, ILegacyDecryptor legacyDecryptor)
at Devolutions.Cryptography.Managed.DecryptWithKeyAsUtf8String(String b64data, Byte[] key, Byte[] aad, ILegacyDecryptor legacyDecryptor)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToCommonConnection(Guid dataSourceID, Guid repositoryID, Entry entry)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToConnection(Guid dataSourceID, Guid repositoryID, Entry entry, Dictionary`2 entries)
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetConnections(ConnectionEngine engine, Guid dataSourceID, Guid repositoryID, Guid dataSourceVerison, Int64 repositoryVersion)`