Devolutions ForumDevolutions Forum

TheGreenBow always ask for add or replace actual configuration

TheGreenBow always ask for add or replace actual configuration

avatar
technique2

Hello,

I use TheGreenBow for VPN connexions and everything is already setup for this part.

When connecting a RDS while using 'VPN/SSH/Passerelle", the VPN connection start correctly and the RDS is launching but I've a popup windows in my TheGreenBow program asking me to replace or add a configuration

tgb.png
If I choose 'abort', everything runs well.

I've install the program on another computer, same configurations and versions for RDM & TheGreenBow and same TGB configuration.

Any idea?

Thanks!

tgb.png

All Comments (4)

avatar
Tommy Sanders

Hello,

Thank you for contacting us on that matter,

To help us investigate, could you please send us:

1. A screenshot of the VPN/SSH/Gateway tab of your RDS entry in RDM.
2. The exact versions of RDM and TheGreenBow installed.

For reference: https://docs.devolutions.net/rdm/kb/how-to-articles/thegreenbow-vpn-configuration/

Best regards,

Tommy Sanders

avatar
technique2

Hello,

Thanks. Here it is :



0facb5c7-05a3-48db-995d-22acc0e43902.png

c2292cb4-c836-47d5-b3a3-aa5b0e5954e9.png

bc492b65-2357-41e0-b66b-a8bc2c07544a.png

7f249ee4-6cf3-494c-a9f4-dfe5ae880074.png

avatar
Tommy Sanders

Hello,

Thank you for your response.

When you click on “Ajouter”, where does it redirect you? Could you please send me a screenshot showing what happens after clicking this button?

Best regards,

Tommy Sanders

avatar
technique2

Hello,
No real screenshot to send to you :/ If a choose 'add' or 'replace', it's as if I import a new configuration in my TheGreenBow. Except this message and the need to make a choice on it, everything is ok, even the VPN and the TSE connections

Thanks