Multiple Re-Authentication prompts when switching network

Multiple Re-Authentication prompts when switching network

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Hello,
We are using RDM with DPS as datasource and configured DUO MFA. Some users have their docking station connected through a wired LAN connection. When they dock out, they connect to WLAN.

When switching the network with docking in or out, RDM requires a reauthentication. This would not be an issue - except that it is not one prompt but multiple. Sometimes I receive 5-6 DUO MFA prompts at the same time. I don not know if it is connected to the amount of remote sessions open in RDM at the time. After switching, all RDP sessions are closed anyway. We also had cases, where the DPS and DUO accounts were locked because the prompts were not confirmed and just continued until the lockout.

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Recommended Answer

Maurice

All Comments (5)

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Hi Riccardo,

Your account in the forum is recent, but the fact that you say DPS hints that you are an old friend ;)

Can you confirm the versions of both RDM and DVLS. Also, Duo can be setup a few different ways, I have to assume you are talking about this mode

Multifactor - Devolutions Documentation

Please confirm

Thanks

Maurice

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Hi Maurice,

Indeed, we are using RDM and DPS since many years :-)

RDM is on version 2026.1.16.0 and DVLS on 2026.1.11.0.
DUO MFA is set up like in the article you linked.

Best regards,
Riccardo

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Maurice

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Hi Maurice,

Thank you, this seems to have resolved the issue.

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