Hello,
We are using RDM with DPS as datasource and configured DUO MFA. Some users have their docking station connected through a wired LAN connection. When they dock out, they connect to WLAN.
When switching the network with docking in or out, RDM requires a reauthentication. This would not be an issue - except that it is not one prompt but multiple. Sometimes I receive 5-6 DUO MFA prompts at the same time. I don not know if it is connected to the amount of remote sessions open in RDM at the time. After switching, all RDP sessions are closed anyway. We also had cases, where the DPS and DUO accounts were locked because the prompts were not confirmed and just continued until the lockout.
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Hi,
Could you try this and let us know?
Connection issues when switching network - Devolutions Documentation
thanks
Maurice
Hi Riccardo,
Your account in the forum is recent, but the fact that you say DPS hints that you are an old friend ;)
Can you confirm the versions of both RDM and DVLS. Also, Duo can be setup a few different ways, I have to assume you are talking about this mode
Multifactor - Devolutions Documentation
Please confirm
Thanks
Maurice
Hi Maurice,
Indeed, we are using RDM and DPS since many years :-)
RDM is on version 2026.1.16.0 and DVLS on 2026.1.11.0.
DUO MFA is set up like in the article you linked.
Best regards,
Riccardo
Hi,
Could you try this and let us know?
Connection issues when switching network - Devolutions Documentation
thanks
Maurice
Hi Maurice,
Thank you, this seems to have resolved the issue.
Hi,
Could you try this and let us know?
Connection issues when switching network - Devolutions Documentation
thanks
@Maurice Côté
Nice!