Annoying web reauthentication for Devolutions Hub

Annoying web reauthentication for Devolutions Hub

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Dear team,

The reauthentications have become more annoying recently. Not only the frequency did not decrease - it still occurs daily or twice a day, it now also started opening TWO browsers tab, not just one, and showing an error.

PLEASE allow me to set in the hub that I want a reauth every week, possibly, although a month would be even better. And fix that issue.

It's not fun to work with RDM when these occur, it's impacting my way of using computer, not just RDM itself. It forces to open a web browser for the reauth, for example when the laptop wakes up from sleep with RDM open, and I may not have planned that at the moment.

It's 2026.1.16.

Thanks in advance!

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All Comments (2)

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Hi @RDMTinkerer2,

We're trying to reproduce internally, unsuccessfully for now. In the mean time, can you confirm that the "Inactivity logout time" setting is currently off in your Devolutions Hub? https://docs.devolutions.net/hub/web-interface/administration/configuration-security/authentication/

We'll keep trying on our end.

Cheers,

Luc Fauvel

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I have it set to "off". On the Hub in RDM I have settings as in the following screen. Today so far so good, no reauth and no double browser tab. I'll let you know if/when it happens again. Thanks!



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