Automatically get asset information

Hello,

Unfortunately, what you’re describing is not currently possible out of the box. RDM cannot automatically populate the Asset tab with system information such as OS and hardware specs simply from devices synced via Active Directory. That information would normally need to be filled in manually.

That said, you can try to achieve a similar result using PowerShell. Specifically, you can leverage the Invoke-RDMLoadFromInventorySession command to load system information from an inventory session and update your entries programmatically. With a properly structured script, you could automate this process and keep your assets updated.

It is recommended to run this script through Windows Task Scheduler once per day. Running it more frequently could lead to unnecessary load and potential performance issues, especially in larger environments.

Here are some helpful resources, including how to install our PowerShell module and documentation for the command:
PowerShell module (installation and usage):
https://docs.devolutions.net/powershell/rdm-powershell/powershell-scripting/powershell-module/

Invoke-RDMLoadFromInventorySession command:
https://docs.devolutions.net/powershell/powershell-commands/invoke-rdmloadfrominventorysession/

You may also find these forum discussions useful for inspiration when building your script:
https://forum.devolutions.net/topics/50468/system-information-retrieval-partially-working

https://forum.devolutions.net/topics/37068/powershell---load-from-inventory

https://forum.devolutions.net/topics/41596/system-information-report-entry-questions#194688

I hope this helps! If you have any more questions or need further assistance, feel free to ask.

Best regards,

Alexis Geller Peiro

Hello,

We did a bit more internal investigation today, and it looks like this should be possible using the Load from system information option, which can automatically populate inventory and asset details from the device’s system information.

Here’s the documentation with the steps:
https://docs.devolutions.net/rdm/kb/knowledge-base/load-from-inventory/
Also, if you want to run this for multiple devices at once, you can:

1. Select all the devices you want to update
2. Right-click → Edit → Special actions
3. Use the option there to apply it to all selected devices in one go

Please let us know if this helped or if you need anything further.

Best regards,

Alexis Geller Peiro