Unable to connect to Devolutions Hub Business Data Source

Unable to connect to Devolutions Hub Business Data Source

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When adding a Devolutions Hub Business data source, upon getting to where I should be be logged in, I get the following Window.


What ports is this connecting locally? Is there something I need to know to unblock this?

Thank you!

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All Comments (6)

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Hello,

Thank you for your feedback.

According to our Status page, there is an ongoing maintenance.

I'll check with the Hub development team if this is affecting the service and get back to you shortly.

Thank you for being so patient.

Best regards,

Érica Poirier

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Hello,

Are you able to connect to the Hub Business web UI?

What data source type are you trying to add to RDM? Have you added the Hub Business or the Hub Business Free data source?


Thank you for your collaboration.

Best regards,

Érica Poirier

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Hi @Erica Poirier

I am able to access the WebUI. I am trying to add Hub Business, the paid business version.

Thanks!

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Hello,

Thank you for your reply,

I see, can you provide me with a screenshot of your data source configuration?

Which version of RDM are you currently using?

Let me know,

Best regards,

Samuel Dery

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@Samuel Dery

I'm not sure what happened, but I've been able to connect to my Hub Business now.

Thank you for the instant response to my non-issue!

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Hello,

Thank you for your reply,

No problem, I'm glad to hear this is now working as expected.

Best regards,

Samuel Dery