Hotkeys not working

Hello,

Thank you for contacting us regarding this matter.

Could you please let us know which RDM version you are using, as well as the datasource currently in use?

In the meantime, we kindly ask that you review the settings outlined in the following document and let us know if this helps resolve the issue:

https://docs.devolutions.net/rdm/commands/file/options/general/#hotkeys

Best regards,

Version 2025.3.9.2
Personal Hub

the document you linked to is not really related, unfortunately.

Hello,

Thank you for your response, and please accept our apologies for the incorrect document.

Could you please navigate to File → Settings → User Interface → Shortcuts and assign the shortcut to the desired options?



We have tested this on our end, and it is working correctly. Please ensure that you save the changes after updating the settings.

Best regards,

yes, that's what I did. But anyways, we decided to switch to Windows RDM inside a Parallels VM. We appreciate the effort to port this behemoth to macOS, but it falls a little bit short, currently.

Hello,

Thank you for your response.

Could you please let me know which version of macOS you are currently using? I plan to report this issue to help prevent it from affecting other users in the future.

Best regards,

26.3, latest there is..

Hello,

Thank you for your response.

I am aware that your RDM version is 2025.3.9.2. I was referring to the macOS version installed on your Mac.

Best regards,

Answer is the same :)

Hello,

Thank you for your response.

Apologies for the confusion. I have escalated the issue for further investigation and will keep you informed of any updates.

Best regards,